Customer Support Representative

2 months ago


Ibrahim Bagh Lines, India Swift Strategic Solutions Inc Full time
Job Title: Customer Support RepresentativeLocation: Hyderabad, TelanganaExperience Level: 0-3 yearsJob Type: OnsiteJob Summary:We are seeking a dedicated and enthusiastic Customer Support Representative to join our team in Hyderabad. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service. This is an onsite position, and fluency in English and Hindi is required.Key Responsibilities:Handle customer inquiries and complaints via phone, email, and chat.Keep records of customer interactions, process customer accounts, and file documents.Follow communication procedures, guidelines, and policies.Required Skills and Qualifications:Excellent communication skills in English and Hindi.Strong problem-solving skills and attention to detail.High school diploma or equivalent;

college degree preferred.Preferred Skills:Previous experience in customer service or a related field is a plus.Ability to multi-task, prioritize, and manage time effectively.Strong interpersonal skills and the ability to work well in a team environment.Benefits:Competitive salary and benefits package.Opportunities for professional development and career growth.Friendly and supportive work environment.If interested - please email your resume, current CTC & expected CTC to

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