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Customer Care Representative

4 weeks ago

Anand Parbat Delhi Delhi, India PARCHAM IMPEX Full time

We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction.

**Key Responsibilities**
- Handle many inbound and outbound calls to customers and clients.
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Build sustainable relationships and engage customers by taking the extra mile

**Requirements and skills**
- Good Communication skills required.
- Age limit 18 to 28 years male & female both can apply

**Job Types**: Full-time, Permanent

**Salary**: ₹10,800.00 - ₹16,900.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental pay types:

- Joining bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (required)

Work Location: In person

**Speak with the employer**

+91 8449074488