Customer Care Executive

5 months ago


Pitampura Delhi Delhi, India Bansal Trading Company Full time

**Company Profile**: we are pleased to introduce Bansal Trading Company as importers, exporters, distributors, and export representatives catering to a variety of industries like plastics, masterbatches, pigments, PVC Leather, Personal Care and Home Care, Metal Pre-treatment and Paints, Inks, and Coatings. We have an experience of more than 65 years and are market leaders for most of the products that we market. The company was established in 1956 and has an experienced and motivated team of 100 people. We have multiple warehouses and offices in India.

**Summary**: We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders and modifications.

**Roles and Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Respond promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside outside so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.

**Skills Required**:

- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Proficient with using computers.
- Experience working with customer support.
- Should be Proficient with Advance excel.

**Job Types**: Full-time, Permanent

**Salary**: ₹300,000.00 - ₹600,000.00 per year

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer relationship management: 1 year (preferred)
- Microsoft Excel: 1 year (preferred)
- Tally: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Pitampura, Delhi, Delhi (required)

Ability to Relocate:

- Pitampura, Delhi, Delhi: Relocate before starting work (required)

Work Location: In person



  • Kirti Nagar, Delhi, Delhi, India Luxury care Full time

    **Customer Care Executive** I **Females only** I **Excellent communication skills** **LUXURYCARE (Automobile workshop)** - Moti Nagar, Delhi I Immediate Joiner **Daily Task -** - Regular calls to enquiries - Contacting existing customers for service reminders - Managing data and CRM portal **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: -...


  • Pitampura, Delhi, Delhi, India Eminenture Private Limited Full time

    **Customer Care Executive** **Avantika - 9315823524 / 7827746006** **Experience - 6 Months to 3 Years** **Salary - 12k to 18k (monthly)** **Time - 10 am to 7 pm** **Mode - Full-Time (Work from Office)** **Education - Result Awaited / Graduate** **RESPONSIBILITIES: - Can handle customers over call - Customer support process, No-Sales - Query...


  • Pitampura, Delhi, Delhi, India Square bubbles Full time

    Location: Pitampura, Delhi About Us: Nutristar is a rapidly growing and dynamic e-commerce company committed to providing exceptional products and services to our customers. We take pride in our customer-centric approach and are seeking a highly motivated Customer Care Executive to join our team. Job Overview: As a Customer Care Executive, you will be...


  • Pitampura, Delhi, Delhi, India Eminenture Pvt Ltd Full time

    **Customer Care Executive (International Process)** **Avantika - 7827746006 / 7827746006** **Experience: 1+ Year (UK-B2B Process)** **Salary: 18,000 to 25,000 (Monthly)** **Location: Netaji Subhash Place, New Delhi** **Mode: Full-Time (Work from Office)** **Days: 5 (Saturday & Sunday Fixed off)** **Shift: 1:00 Pm to 10:00 Pm...


  • Pitampura, Delhi, Delhi, India Varun Attri Unisex salon Full time

    **Job Title: Customer Care Executive - Salon** **Responsibilities**: - Schedule appointments using salon software and coordinate with stylists. - Maintain client records and handle confidential information. - Upsell salon services and products based on client needs. - Resolve client concerns promptly and effectively. - Maintain salon cleanliness and...


  • Jasola, Delhi, Delhi, India Aries Care Consulting Full time

    must have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...


  • Moti Nagar, Delhi, Delhi, India Luxury care Full time

    **Customer care I Cold calling I Data maintenance I CRM portal management** Pay: ₹12,000.00 - ₹16,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Moti Nagar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...


  • Sarita Vihar, Delhi, Delhi, India Aries Care Consulting Full time

    must have Excellent Communication Skills - must have experience in the same field - min 1 year customer care exp **Salary**: ₹18,000.00 - ₹25,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) - Customer support: 1 year...


  • Delhi, India Kinal global care Private limited Full time

    Age : 18 to 30 2. Location : Delhi 3. Experience : Fresher 4. Deliver world-class service and go out of your way to find solutions and make our Traya users delighted in a fast-paced, structured customer care environment 7. Ensure complete ownership of customer queries and guarantee end-to-end satisfaction with our services 8. List down the necessary...


  • Delhi, Delhi, India EPYK Gifts Full time

    Job Opportunity: Customer Care Executive Join our vibrant gifting company! We're hiring a Customer Care Executive with 1-3 years of experience. **Responsibilities**: - Provide excellent customer service - Assist with product inquiries and orders - Resolve customer issues promptly **Requirements**: - 1-3 years of customer service experience - Strong...


  • Delhi, Delhi, India EPYK Gifts Full time

    Job Opportunity: Customer Care Executive Join our vibrant gifting company! We're hiring a Customer Care Executive with 1-2 years of experience. **Responsibilities**: - Provide excellent customer service - Assist with product inquiries and orders - Resolve customer issues promptly **Requirements**: - 1-2 years of customer service experience - Strong...


  • Delhi, Delhi, India Wang Hospitality Equipments Private Limited Full time

    POSITION**:Customer Care Executive** REPORTING TO: Service Manager Security Solution **Basic Qualifications** - Sales - Male / Female - Minimum 3-4 years of experience in Customer care / Service Co-ordination - Graduate in any field with experience in Service Co-ordination **Job Responsibility**: - Tracking of AMC, Complaints, spares stock Management,...


  • Delhi, Delhi, India First Choice Consultant Full time

    Profile : Customer Care Executive Experienced - 1 to 2 Years Salary - 20,000 to 25,000 (Based on Interview) Location - Pitampura, New Delhi **Responsibilities**: - Excellent interpersonal and written and oral communication skills. - Ability to lead a team. - Overseeing the customer service process. - Knowledge of CRM systems. - Computer skills. -...


  • Delhi, India Rxcruit Advisors Full time

    **NOTE: APPLY ONLY IF COMFORTABLE WITH Greater Kailash 1, Delhi LOCATION.** **Preferred: FLUENCY IN ENGLISH LANGUAGE IS A MUST** **Role Description**: This is a full-time on-site role for a Customer Care Executive located in Greater Kailash 1. The Call Customer Care Executive will be responsible for providing excellent customer service, ensuring customer...


  • Pitampura, Delhi, Delhi, India Square bubbles Full time

    Location: Pitampura, Delhi About Us: Nutristar is a rapidly growing and dynamic e-commerce company committed to providing exceptional products and services to our customers. We take pride in our customer-centric approach and are seeking a highly motivated Customer Care Executive to join our team. Job Overview: As a Customer Care Executive, you will be...


  • Delhi, Delhi, India DIGITAL SCOREWEBB PVT LTD Full time

    A customer service executive is a professional who handles customers on behalf of the business. When a customer is faced with any issue or has a query or complaint regarding the products and services of the company, the customer care executive is the first point of contact for them. In other words, the customer support executive is the voice and face of a...


  • Delhi, India MistrNokriwala Full time

    We are seeking a highly motivated and customer-focused individual as a Customer Care Executive. As a Customer Care Executive, you will be responsible for providing exceptional customer service to Company's valued customers, handling inquiries, resolving complaints, and ensuring that our customers have a positive experience with...


  • Model Town, Delhi, Delhi, India othala solutions pvt ltd Full time

    Customer care executives are professionals who have expertise in customer service and are responsible for the success of a business enterprise. The executives manage teams of customer care representatives in huge organizations. They recruit and train their teams, establish a training program, and work in a corporate home setting. Among their other duties...


  • Sadar Bazaar, Delhi, Delhi, India othala solutions pvt ltd Full time

    Customer care executives are professionals who have expertise in customer service and are responsible for the success of a business enterprise. The executives manage teams of customer care representatives in huge organizations. They recruit and train their teams, establish a training program, and work in a corporate home setting. Among their other duties...


  • Delhi, Delhi, India CALCOM TAEHWA TECHNO PVT LTD Full time

    A customer service executive is a professional who handles customers on behalf of the business. When a customer is faced with any issue or has a query or complaint regarding the products and services of the company, the customer care executive is the first point of contact for them. In other words, the customer support executive is the voice and face of a...