Salesforce Business Analyst

2 weeks ago


bangalore, India Zaportiv Full time

Position : Salesforce Business Analyst
Experience : 4- 7
Location : Bangalore

Responsibilities:

  • Collaborate with stakeholders to gather and analyze business requirements related to Salesforce platform.
  • Translate business requirements into technical specifications for Salesforce configuration and customization.
  • Configure Salesforce to meet business needs, including but not limited to custom objects, fields, workflows, and validation rules.
  • Perform data analysis and data migrations as needed to support Salesforce initiatives.
  • Conduct user training sessions and provide ongoing support to Salesforce users.
  • Collaborate with developers and administrators to implement and maintain integrations between Salesforce and other systems.
  • Stay current with Salesforce releases and new features to advise stakeholders on best practices and optimizations.
  • Participate in the testing and quality assurance processes for Salesforce enhancements and releases.

Qualifications:

  • Bachelor's degree in business administration, Information Systems, or related field.
  • 4+years of experience as a SF Business Analyst, with a focus on Salesforce implementations.
  • Salesforce Administrator certification is preferred.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
  • Experience with Agile methodologies is a plus.

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