Technical Support Representative

The Company  Serving the People Who Serve the People  Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our...

Who we are Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds. Working here means working with the world’s leading manufacturer of generic...

Walk customers through the process of installing the software on their machines and starting up the program for the first time Help customers troubleshoot issues they encounter while using the software and provide actionable tips to resolve the problem Send technical documentation to customers who have lost or misplaced theirs Refer difficult cases to a...

We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction. To be successful as a customer support representative,...

Job Description We are looking for an intellectually curious, customer centric Product or Technical Support Manager who has a demonstrated track record in building teams through effective and strong leadership and has empowered people to help customers succeed As a Product or Technical Support...

Designation- Service Support RepresentativeEligible Streams- Any degree – BA, BCom, BSC, BCA, BBM etc ..Interview Round- Round One- Communication interview, Round Two- Panel Interview, Round Three- HR DiscussionJob Description-Who we are:Unisys is a global information technology company that builds high-performance, security-centric solutions for the...

Technical Support Representative (French) - Night shift BengaluruProfessional Services Support /Full Time/ RemoteThe CompanyServing the People Who Serve the PeopleGranicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are...

Job Description: A Community Support Specialist at Microsoft is an exciting and challenging role in the resolution with complex, slightly technical, and escalated support incidents related to supporting customer experience efforts. This role will be an awesome opportunity to learn and enhance your technical knowledge by troubleshooting various...

The Company  Serving the People Who Serve the People  Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our...

Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Job Summary: Identifies opportunities for business expansion in support of the customer sales strategy for supplier offerings. Develops and maintains the business relationship by...

Overview With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and...

Description Under general supervision, provides technical direction to internal teams and external customers. Works in collaboration with customer facing teams and Engineering to resolve complex issues. Accountable for quality assurance and technical coaching of L1/L2. Delivers mentoring sessions and product specific trainings to increase product...

About Us “Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...

ACI Worldwide Inc.  (: ) is a company headquartered in Elkhorn Nebraska. ACI develops a broad line of software focused on facilitating real-time electronic payments. These products and services are used globally by , such as third-party electronic , payment associations, switch interchanges, , corporations, and a wide range of transaction-generating...

Job Description :Technical Support Executive One year experience in Technical Support Representative or Customer Service Executive. Willing to work from office on UK Shift. Understanding and knowledge of digital sales and marketing. Excellent communication and customer service skills. The ability to understand and follow company policies and procedures....

Responding promptly to customer queries in a timely and accurate manner via email and/or live chat Acknowledging and resolving customer complaints & technical problems by determining the cause of the problem, expediting correction or adjustment, and following up to ensure resolution Explain and guide customers through product features and functionalities...

Responding promptly to customer queries in a timely and accurate manner via email and/or live chat. Acknowledging and resolving customer complaints & technical problems by determining the cause of the problem, expediting correction or adjustment, and following up to ensure resolution. Explain and guide customers through product features and...

A Technical Support Manager (TSM), is responsible for managing product users, routing and assigning requests to the support team and onboarding team, managing SLAs (Service Level Agreements), active reporting, and monitoring product users and billing on Stripe involves a combination of leadership, technical, and customer-centric responsibilities. As part of...

Job description: Job Title: Technical Support Role- L1 Location: Bangalore (Whitefield OR Electronic City) Experience: 1 to 2 Years Languages known : English and Hindi Mandatory Skills: Good system troubleshooting knowledge; Operating Systems; Servers; PC Hardware and Software related issues Night shift + shift allowance #immediate joiners required Salary...

Position at Confluent India Private Limited With Confluent, organisations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better everyday – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every...