Customer Delight Officer

About the job We are ERP product company serving thousand of users in 26 cities in India and overseas. We are looking for someone who is well versed in providing Customer Delight by way of timely service, polite handling and responsible behavior towards the queries and difficulties of our customers. We have a team of 25-30 people in support at present. The...

1)Should be sales oriented 2) Should be in a position to achieve Target 3)Will be able to close on leads; follow up with customers for closure 4)Attend on-tour guest call 5) Receive on-tour feedback from guests 6)Will be able to resolve issues, if any on immediate basis for on-tour customers 7)Will be able to closely monitor customer needs and delivery...

**Job Description of Telesales Executive/Sr. Executive** 1)Should be sales oriented 2) Should be in a position to achieve Target 3)Will be able to close on leads; follow up with customers for closure 4)Attend on-tour guest call 5) Receive on-tour feedback from guests 6)Will be able to resolve issues, if any on immediate basis for on-tour...

Studying the details of each offering and remaining abreast of updates to these offerings. - Obtaining and updating lists of individuals' contact details. - Calling active and budding clients to encourage the purchase of services. - Addressing clients' uncertainties, grievances, and suggestions on time. - Noting important details of each conversation. -...

Airtel Payments Bank is actively seeking motivated and dedicated talent to join our dynamic team as Customer Grievance Officer . Position : Customer Grievance Officer Base Location : Kolkata Responsibilities Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined...

1) should be confident in speaking to customers on-call 2) Should be in a position to achieve Target 3)Will be able to close on leads; follow up with customers for closure 4)Attend on-tour guest call 5) Receive on-tour feedback from guests 6)Will be able to resolve issues, if any on immediate basis for on-tour customers 7)Will be able to closely...

Airtel Payments Bank is actively seeking motivated and dedicated talent to join our dynamic team as Customer Grievance Officer .Position : Customer Grievance OfficerBase Location : KolkataResponsibilitiesResolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined...

The ideal candidate is responsible for leading a team of trained Employee Help Desk Service Executives who provide our employees with a delightful, frictionless experience.Essential QualitiesExcellent planning and organizational skills with strong attention to detail.Meticulous MIS.Strong communication skills (written and spoken) - English and Hindi is a...

Studying the details of each offering and remaining abreast of updates to these offerings. - Obtaining and updating lists of individuals' contact details. - Calling active and budding clients to encourage the purchase of services. - Addressing clients' uncertainties, grievances, and suggestions on time. - Noting important details of each conversation. -...

Urgent Hiring for Customer Support Executive - Face to Face interview - Work from office - Hindi and Bengali mandatory - Salary upto 12k - Minimum qualification - 12th - Freshers can apply - Location - Park street - Kolkata **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹9,000.00 - ₹12,000.00 per month Schedule: - Day shift - Morning...

Perform various tele calling activities related to residential & commercial properties for Orbit Group, ensuring the prompt resolution of customer queries, and customer delight. Activities include: - Calling customers & prospects - Cold calling to Customer - Maintain customer record with updates. - Consult customer according to their property needs Job...

**CCO Job Responsibilities**: **Department: W & AW** **Job Position: Customer Care Officer** **WL:1A** **Location: Patna** **CCO Responsibilities** - Delivering Superior Consumer Experience - Consumer Retention and Acquisition - Developing the Capabilities of LSP TL / LSP and LSP Technician **Delivering Superior Consumer Experience**: - LSP Infra:...

Customer Relationship Managers (4) Male/Female - Graduate/MBA with minimum 2 years experience in **business development**: - Experience in Education/Hospitality/Placement industry will be preferred - This position requires extensive travelling across - Office Location-Behala Sakher Bazar (South Kolkata) - Fixed salary+ Monthly Incentives + Monthly Bonus +...

Customer Service Officers (CSO) - Saltlake & Khidderpore - Salary Rs.10,000 - 11,000 - Age Profile 18-27 years - Qualification 10th/ 12th pass onwards - Experience 0-2 years **Job Types**: Full-time, Fresher Pay: ₹10,000.00 - ₹11,000.00 per month **Benefits**: - Commuter assistance Schedule: - Day shift Supplemental pay types: - Commission...

1) Assess the service needs of clients and connect them with the correct provider 2) Create and maintain a directory of service providers and resources 3) Create and maintain a database of clients and client need 4) Assess client issues and provide recommendations to fix problems 5) Ensure each client is given the necessary services and follow up to fill...

Job Summary:Is the first point of contact at the office and ensures all visitors are received and welcomed properly. Responsible for all front desk activities and provides administrative and executive assistance as required.Key Roles and Responsibilities:Ensure front office area is neat and presentable and equipped with necessary materialReceive and welcome...

Company DescriptionThe 5th Note Global Centre of Excellence, located in Kolkata, is a unique initiative by The Shakhri Begum Trust, dedicated to the art of imparting the best in Hindusthani Classical Music. Pioneered by Indian Classical Music doyen, Ustad Rashid Khan, The Fifth Note aims to identify and sculpt performance-ready musicians through a revival of...

**Designation - **Associate (Domestic Voice Process) **Mode of work** - Work from office (rotational shifts) **Job Description -** - Receiving inbound calls and greeting the caller queries - To understand the query and route the call to concerned department/s - Inbound domestic voice process (Bengali and Hindi) - no sales target - Honors Graduate in any...

ResponsibilitiesCustomer Service Responsibilities list: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by...

Position Title: Front Office cum Admin Executive **Job Description**: Key Responsibilities: - Serve as the first point of contact for visitors, clients, and vendors, providing exceptional customer service and ensuring a welcoming environment. - Handle front office duties including maintaining cleanliness, organizing files, and managing office supplies. -...