Customer Grievance Officer

Airtel Payments Bank is actively seeking motivated and dedicated talent to join our dynamic team as Customer Grievance Officer . Position : Customer Grievance Officer Base Location : Kolkata Responsibilities Resolving queries end to end and ensure zero repeat and escalations. CGO is also responsible for managing customer grievances in the defined...

Your expected **core competency** would be to: - Wholly and totally responsible for receiving calls, entering in ERP, allotment and data entering the closed calls. Calls to customers and verify the quality service given by the Technician - Monitor Complaints pendency both for Indoor and Outdoor. Ensure Turn Around Time (TAT), Revenue and AMC. Targets are...

Your expected **core competency** would be to: - Wholly and totally responsible for receiving calls, entering in ERP, allotment and data entering the closed calls. Calls to customers and verify the quality service given by the Technician - Monitor Complaints pendency both for Indoor and Outdoor. Ensure Turn Around Time (TAT), Revenue and AMC. Targets are...

Your expected **core competency** would be to: - Wholly and totally responsible for receiving calls, entering in ERP, allotment and data entering the closed calls. Calls to customers and verify the quality service given by the Technician - Monitor Complaints pendency both for Indoor and Outdoor. Ensure Turn Around Time (TAT), Revenue and AMC. Targets are...

**Position**: Front Office **Experience**: 1-2 years **Qualifications**: Bachelors in Hotel Management **Responsibilities**: - Providing required information to all the members as per their need - Attending phone calls and Guest queries - Communication and coordination with other departments - Ensure Proper Shift Hand Over, Revising the Shift Duties List...

Your expected **core competency** would be to: - Wholly and totally responsible for receiving calls, entering in ERP, allotment and data entering the closed calls. Calls to customers and verify the quality service given by the Technician - Monitor Complaints pendency both for Indoor and Outdoor. Ensure Turn Around Time (TAT), Revenue and AMC. Targets are...

**Position**: Front Office & Admin Experience: 3-4 years Qualifications: Graduation with Technical knowledge **Responsibilities**: Client Handling, Grievances Handling Generating Leads through tele calling Providing suggestions for overall club development Technical knowledge and ability to supervise the technicians like electricians, plumbers, etc.. Also...

Company name: - **Jaypee India Ltd.** **POST**: - **Office Assistant** required for **Service Department** **QUALIFICATIONS REQUIRED** - **Proficient in MS-OFFICE, spoken English & ability to resolve customer queries, complaints & Grievances** ( _**permanent full-time job)**_ 2. Job Location: Ankurhati, Salap, Howrah, Kolkata-711409 3. Education:...

Urgently looking for a Front Office Counsellor for a reputed gym chain in Kolkata. **MUST HAVE EXPERIENCE IN SALES IN ANY SERVICE SECTOR** **There will be monthly sales target.** **Both Male & Female can apply.** **Locations: - ** **New Alipore/ Saltlake / Chinar Park/ Gariahat.** **Salary -** **10000 to 15000 + incentives** **Exp - Min 6 months in...

**Position: Office / Academic Coordinator** **Location: Chinar Park, Kolkata** **Salary - 15000 to 20000** **Experience - Min 1 years in any office management or coordinator role** **MALE CANDIDATES PREFERRED** **Responsibilities**: - Develop and update course curriculam in collaboration with the management or faculty. - Ensure courses are aligned with...

About the job We are ERP product company serving thousand of users in 26 cities in India and overseas. We are looking for someone who is well versed in providing Customer Delight by way of timely service, polite handling and responsible behavior towards the queries and difficulties of our customers. We have a team of 25-30 people in support at present. The...

About the jobWe are ERP product company serving thousand of users in 26 cities in India and overseas. We are looking for someone who is well versed in providing Customer Delight by way of timely service, polite handling and responsible behavior towards the queries and difficulties of our customers.We have a team of 25-30 people in support at present. The...

Responsibilities Handle all inbound/outbound Enquiries. Address client queries. Follow up with clients. Schedule and coordinate meetings. **Requirements**: - Fluency in English - Excellent Communication. - Obtaining and updating lists of individuals contact details. - Calling active and budding clients to encourage the purchase of items. - Addressing...

Communication - Good communication in English and Hindi Qualification - Graduate Experience - Min. 6 months of experience in BPO Working window - 8 AM to 10 PM - Answer Inbound/Outbound Calls Professionally And Provide Information About Products And Services, And Obtain Details Of Complaints - Keep Records Of Customer Interactions And Transactions,...

Need to build conversation with customer. -Resolve grievance, maintaining customers data, understanding their requirements and choices, post sales service. **Job Types**: Full-time, Fresher Pay: ₹10,000.00 per month Schedule: - Day shift **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English...

**Job Title: Customer Service** - **Work from home** **Freshers and experienced can apply** **12th pass and above is a must**_ **Responsibilities**: - Understanding the customers need and assist them - Support the customer via call or chat - Grievance handling - Solving the queries of the customers - CRM and reporting **Requirements**: - Good...

Join our team as a Customer Care Executive (CCE)! As a CCE, you will be responsible for reaching out to potential customers to promote our products or services. Your goal will be to generate interest, qualify leads, and schedule appointments for our sales team. **Age**:18-30 years **Must have skills**: - Good communication skill - Basic computer...

Join our team as a Customer Care Executive (CCE)! As a CCE, you will be responsible for reaching out to potential customers to promote our products or services. Your goal will be to generate interest, qualify leads, and schedule appointments for our sales team. **Age**:18-30 years **Must have skills**: - Good communication skill - Basic computer...

Urgent Hiring for Customer Support Executive - Face to Face interview - Work from office - Hindi and Bengali mandatory - Salary upto 12k - Minimum qualification - 12th - Freshers can apply - Location - Park street - Kolkata **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹9,000.00 - ₹12,000.00 per month Schedule: - Day shift - Morning...

**Title: Customer Care Executive (CCE) - Maruti Suzuki** As a CCE, you will be responsible for reaching out to potential customers to promote our products or services. Your goal will be to generate interest, qualify leads, and schedule appointments for our sales team. **Age**:18-30 years **Must have skills**: - Minimum 1 year experience in calling or...