Customer Success Manager
3 weeks ago
Develop and maintain strong relationships with fashion industry clientsUnderstand client goals and effectively communicate how the company can support themDrive customer satisfaction and ensure successful adoption of products or servicesMonitor client accounts to identify potential issues and proactively address themCollaborate with internal teams to ensure timely and successful delivery of solutions to clientsIdentify opportunities for upselling or crossselling based on client needsConduct regular checkins and business reviews with clients to assess satisfaction and identify areas for improvementBe the primary point of contact for any postsales activities and issue resolution for fashion industry clientsProvide insights and feedback to internal teams based on client interactionsMeasure and report on key customer success metricsStay informed about trends and developments in the fashion industry to better support clientsContribute to the development and improvement of customer success processes and methodologiesLead and coordinate customer training and onboarding activitiesAct as a customer advocate within the organizationRequired Qualifications:
Bachelors degree in Business Marketing Fashion or related fieldProven experience in a customerfacing role within the fashion industryDemonstrated success in client relationship management and customer retentionExcellent communication and presentation skillsStrong problemsolving and decisionmaking abilitiesAbility to work collaboratively in a team environmentUnderstanding of sales and account management principlesProficiency in using CRM and customer service softwareAnalytical mindset with the ability to interpret data and derive insightsPassion for the fashion industry and staying updated with its trends and dynamicsProactive and resultsoriented approach to customer successAbility to travel for client meetings and events as necessaryCertifications in customer success or account management are a plusProven track record of meeting and exceeding customer success targetsAbility to multitask and prioritize effectively in a fastpaced environmentresults-oriented,data interpretation,decision-making,customer,problem-solving,account management,organization,sales,communication,analytical mindset,fashion industry knowledge,communication skills,client accounts,multitasking,customer service,customer retention,prioritization,customer satisfaction,presentation,client relationship management,proactive approach,crm
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Customer Success Manager
1 month ago
new delhi, India Zeca Tech Full timeOverviewThe Customer Success Manager plays a crucial role in ensuring customer satisfaction and retention within the organization. They are responsible for establishing strong relationships with customers understanding their needs and providing solutions to ensure their success with the companys products or services. This role is vital in driving customer...
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Customer Success Manager
2 months ago
New Delhi, India Zeca Tech Full timeOverviewThe Customer Success Manager plays a crucial role in ensuring customer satisfaction and retention within the organization. They are responsible for establishing strong relationships with customers understanding their needs and providing solutions to ensure their success with the companys products or services. This role is vital in driving customer...
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Customer Success Manager
3 weeks ago
new delhi, India Zeca Tech Full timeOverview The Customer Success Manager plays a crucial role in ensuring customer satisfaction and retention within the organization. They are responsible for establishing strong relationships with customers understanding their needs and providing solutions to ensure their success with the companys products or services. This role is vital in driving customer...
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Customer Success Manager
3 weeks ago
New Delhi, India Proactive Data Systems Pvt. Ltd. Full timeJob Description Customer Success Manager Job Role Customer Success Manager Job Description The Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand Renew GU1 journey. The candidate will be responsible for carrying out the doentation for benchmarking and...
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Customer Success Manager
1 month ago
new delhi, India Proactive Data Systems Pvt. Ltd. Full timeJob Description Customer Success ManagerJob RoleCustomer Success ManagerJob DescriptionThe Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand RenewGU1 journey. The candidate will be responsible for carrying out the doentation for benchmarking...
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Customer Success Manager
3 weeks ago
new delhi, India Proactive Data Systems Pvt. Ltd. Full timeJob Description Customer Success Manager Job Role Customer Success ManagerJob Description The Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand RenewGU1 journey. The candidate will be responsible for carrying out the doentation for...
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Customer Success Manager
2 months ago
New Delhi, India Proactive Data Systems Pvt. Ltd. Full timeJob Description Customer Success ManagerJob RoleCustomer Success ManagerJob DescriptionThe Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land Adopt Expand RenewGU1 journey. The candidate will be responsible for carrying out the doentation for benchmarking...
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Customer Success Manager
2 months ago
New Delhi, India Proactive Data Systems Pvt. Ltd. Full timeJob DescriptionJob Description – Customer Success ManagerJob RoleCustomer Success ManagerJob DescriptionThe Customer Success Executive will be responsible to ensure that the Company takes its Cisco Software Customers successfully through the Land – Adopt – Expand – Renew[GU1] journey. The candidate will be responsible for carrying out the...
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Customer success manager
7 days ago
New Delhi, India Fundamento Full timeAbout Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer Success Manager
2 months ago
New Delhi, India Proactive Data Systems Pvt. Ltd. Full timeJob DescriptionCustomer SuccessManagerJobRoleCustomerSuccess ManagerJobDescriptionTheCustomer Success Executive will be responsible to ensure that theCompany takes its Cisco Software Customers successfully throughthe Land Adopt ExpandRenewGU1 journey. The candidate will beresponsible for carrying out the doentation for benchmarking andmeasuring Customer...
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Customer Success Manager
1 week ago
New Delhi, India Fundamento Full timeAbout FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer Success Manager
1 week ago
new delhi, India Fundamento Full timeAbout FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer success manager
1 week ago
New Delhi, India Fundamento Full timeAbout FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer Success Manager
2 months ago
New Delhi, India Zeca Tech Full timeOverviewThe CustomerSuccess Manager plays a crucial role in ensuring customersatisfaction and retention within the organization. They areresponsible for establishing strong relationships with customersunderstanding their needs and providing solutions to ensure theirsuccess with the companys products or services. This role is vitalin driving customer loyalty...
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Customer Success Manager
1 week ago
New Delhi, India Fundamento Full timeAbout Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer Success Manager
2 months ago
New Delhi, India MyClassboard Full timeAbout Us: India's premier School Management Software, streamlining administration, learning, andcommunication. It features student information management, fee tracking, and assessments.Connects educators, parents, and students for seamless collaboration and efficient operations.Job Purpose: As a Customer Success Manager, you will be responsible for Managing...
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Customer Success Manager
1 week ago
New Delhi, India Fundamento Full timeAbout FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer Success Manager
1 week ago
New Delhi, India Fundamento Full timeAbout Fundamento Fundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer Success Manager
1 week ago
New Delhi, India Fundamento Full timeAbout FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
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Customer Success Manager
1 week ago
new delhi, India Fundamento Full timeAbout FundamentoFundamento is an AI voice bot for enterprise contact centres. Purpose-built for enterprises, particularly in the financial services industry, Fundamento’s AI voice bot can handle complex customer conversations with its best-in-class entity extraction models. Fundamento is a Google-funded company and is working extensively with companies...
