Associate Director Human Resources

2 weeks ago

mumbai, India Zepto Full time
Associate Director/Director – HRBP - Café Operations
Details
Role: Head of Human Resources for Zepto Café vertical
Core Areas: Café specific HR Strategic Programs/HR Operations. Provide direct HR support
to the Compliance entities leading an overall employee base of appx. 500 and to the
further expansions as well.
Qualification: MBA-HR or any HR-related specialization.
Experience: 12-15 years of experience in Human Resources preferably from QSR,
Hospitality or Retail Industry. Experience in blue collar bulk hiring, diversity hiring is
preferred.
Our Story
Zepto is a fast-growing start-up that delivers groceries in 10 minutes flat through an
optimized network of dark stores that we're building across the country We’re scaling up
throughout Mumbai quickly and, in the next 6 months, we’ll be launching in Bangalore,
Delhi, Pune and Hyderabad. We’re currently in deep stealth-mode, so you won’t find any
press about us :)
We’re incredibly well-funded and our investors include Y Combinator, Nexus Venture
Partners, and more We’ve also built out one of the best start-up teams in India, with
Senior Executives from Uber, Flipkart, Dream11 and institutions like Stanford, INSEAD, IIM, IIT,
OCLD and IHM.
Key responsibilities:
 Serve as the primary point of contact for business leaders, aligning HR strategies
with organizational objectives and priorities.
 Utilize advanced analytics to analyse HR metrics, providing actionable insights to
stakeholders for informed decision-making and strategic planning.
 Proactively review HR activities to identify and mitigate potential risks, ensuring the
organization remains agile and resilient in a dynamic environment.
 Develop and execute comprehensive strategies for staffing, retention, talent
development, attrition control, performance management, and cost optimization.
 Delegate responsibilities and prioritize tasks to maximize efficiency and
effectiveness, while providing guidance and support to HR personnel.
 Ensure compliance with all legal requirements and internal policies, designing and
implementing company-wide policies and procedures to promote a culture of
integrity and accountability.
 Collaborate with regional HR teams to align manpower planning with operational
needs, facilitating seamless execution of initiatives such as store openings and
workforce sourcing.
 Spearhead initiatives related to employee engagement, compensation, and
benefits program management, fostering a culture of inclusivity and employee
well-being.
 Conduct regular attrition analysis and work closely with regional HR and business
heads to implement strategies for attrition control and talent retention.
 Develop and implement strategies to reduce absenteeism and employee turnover,
leveraging problem-solving and analytical skills to address root causes.
 Maintain vigilant oversight of manpower requirements in cafes, ensuring
alignment with operational needs and strategic objectives.
 By embodying strategic foresight, data-driven decision-making, and proactive
leadership, you will drive HR excellence and contribute to the organization's
sustained growth and success.
What We’re Looking For
 Person with endless curiosity and hunger to learn.
 Person who will think of Zepto Café as their own venture.
 Demonstrate strong problem-solving and analytical skills.
 Good knowledge of labour regulations
 Possess exceptional interpersonal, negotiation, and conflict-resolution abilities.
Why Join Us?
 The opportunity to join India’s latest Unicorn is rare. So, we’re giving our team an
amazing learning experience and the opportunity to create lasting wealth as our
company grows.

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