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Associate Director Human Resources
4 months ago
Associate Director/Director – HRBP - Café Operations
Details
Role: Head of Human Resources for Zepto Café vertical
Core Areas: Café specific HR Strategic Programs/HR Operations. Provide direct HR support
to the Compliance entities leading an overall employee base of appx. 500 and to the
further expansions as well.
Qualification: MBA-HR or any HR-related specialization.
Experience: 12-15 years of experience in Human Resources preferably from QSR,
Hospitality or Retail Industry. Experience in blue collar bulk hiring, diversity hiring is
preferred.
Our Story
Zepto is a fast-growing start-up that delivers groceries in 10 minutes flat through an
optimized network of dark stores that we're building across the country We’re scaling up
throughout Mumbai quickly and, in the next 6 months, we’ll be launching in Bangalore,
Delhi, Pune and Hyderabad. We’re currently in deep stealth-mode, so you won’t find any
press about us :)
We’re incredibly well-funded and our investors include Y Combinator, Nexus Venture
Partners, and more We’ve also built out one of the best start-up teams in India, with
Senior Executives from Uber, Flipkart, Dream11 and institutions like Stanford, INSEAD, IIM, IIT,
OCLD and IHM.
Key responsibilities:
Serve as the primary point of contact for business leaders, aligning HR strategies
with organizational objectives and priorities.
Utilize advanced analytics to analyse HR metrics, providing actionable insights to
stakeholders for informed decision-making and strategic planning.
Proactively review HR activities to identify and mitigate potential risks, ensuring the
organization remains agile and resilient in a dynamic environment.
Develop and execute comprehensive strategies for staffing, retention, talent
development, attrition control, performance management, and cost optimization.
Delegate responsibilities and prioritize tasks to maximize efficiency and
effectiveness, while providing guidance and support to HR personnel.
Ensure compliance with all legal requirements and internal policies, designing and
implementing company-wide policies and procedures to promote a culture of
integrity and accountability.
Collaborate with regional HR teams to align manpower planning with operational
needs, facilitating seamless execution of initiatives such as store openings and
workforce sourcing.
Spearhead initiatives related to employee engagement, compensation, and
benefits program management, fostering a culture of inclusivity and employee
well-being.
Conduct regular attrition analysis and work closely with regional HR and business
heads to implement strategies for attrition control and talent retention.
Develop and implement strategies to reduce absenteeism and employee turnover,
leveraging problem-solving and analytical skills to address root causes.
Maintain vigilant oversight of manpower requirements in cafes, ensuring
alignment with operational needs and strategic objectives.
By embodying strategic foresight, data-driven decision-making, and proactive
leadership, you will drive HR excellence and contribute to the organization's
sustained growth and success.
What We’re Looking For
Person with endless curiosity and hunger to learn.
Person who will think of Zepto Café as their own venture.
Demonstrate strong problem-solving and analytical skills.
Good knowledge of labour regulations
Possess exceptional interpersonal, negotiation, and conflict-resolution abilities.
Why Join Us?
The opportunity to join India’s latest Unicorn is rare. So, we’re giving our team an
amazing learning experience and the opportunity to create lasting wealth as our
company grows.