Associate Director Human Resources

2 weeks ago

Mumbai, India Zepto Full time

Associate Director/Director – HRBP - Café Operations

Details

Role: Head of Human Resources for Zepto Café vertical

Core Areas: Café specific HR Strategic Programs/HR Operations. Provide direct HR support

to the Compliance entities leading an overall employee base of appx. 500 and to the

further expansions as well.

Qualification: MBA-HR or any HR-related specialization.

Experience: 12-15 years of experience in Human Resources preferably from QSR,

Hospitality or Retail Industry. Experience in blue collar bulk hiring, diversity hiring is

preferred.


Our Story

Zepto is a fast-growing start-up that delivers groceries in 10 minutes flat through an

optimized network of dark stores that we're building across the country We’re scaling up

throughout Mumbai quickly and, in the next 6 months, we’ll be launching in Bangalore,

Delhi, Pune and Hyderabad. We’re currently in deep stealth-mode, so you won’t find any

press about us :)

We’re incredibly well-funded and our investors include Y Combinator, Nexus Venture

Partners, and more We’ve also built out one of the best start-up teams in India, with

Senior Executives from Uber, Flipkart, Dream11 and institutions like Stanford, INSEAD, IIM, IIT,

OCLD and IHM.

Key responsibilities:

 Serve as the primary point of contact for business leaders, aligning HR strategies

with organizational objectives and priorities.

 Utilize advanced analytics to analyse HR metrics, providing actionable insights to

stakeholders for informed decision-making and strategic planning.

 Proactively review HR activities to identify and mitigate potential risks, ensuring the

organization remains agile and resilient in a dynamic environment.

 Develop and execute comprehensive strategies for staffing, retention, talent

development, attrition control, performance management, and cost optimization.

 Delegate responsibilities and prioritize tasks to maximize efficiency and

effectiveness, while providing guidance and support to HR personnel.

 Ensure compliance with all legal requirements and internal policies, designing and

implementing company-wide policies and procedures to promote a culture of

integrity and accountability.


 Collaborate with regional HR teams to align manpower planning with operational

needs, facilitating seamless execution of initiatives such as store openings and

workforce sourcing.

 Spearhead initiatives related to employee engagement, compensation, and

benefits program management, fostering a culture of inclusivity and employee

well-being.

 Conduct regular attrition analysis and work closely with regional HR and business

heads to implement strategies for attrition control and talent retention.

 Develop and implement strategies to reduce absenteeism and employee turnover,

leveraging problem-solving and analytical skills to address root causes.

 Maintain vigilant oversight of manpower requirements in cafes, ensuring

alignment with operational needs and strategic objectives.

 By embodying strategic foresight, data-driven decision-making, and proactive

leadership, you will drive HR excellence and contribute to the organization's

sustained growth and success.


What We’re Looking For

 Person with endless curiosity and hunger to learn.

 Person who will think of Zepto Café as their own venture.

 Demonstrate strong problem-solving and analytical skills.

 Good knowledge of labour regulations

 Possess exceptional interpersonal, negotiation, and conflict-resolution abilities.


Why Join Us?

 The opportunity to join India’s latest Unicorn is rare. So, we’re giving our team an

amazing learning experience and the opportunity to create lasting wealth as our

company grows.

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