Airfreight Product Manager

Job Description About PSA BDP PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5, people worldwide. We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community. We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization. PSA BDP serves over 5, customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals. Job Responsibilities Strategic : Development and implementation of the commercial strategy for the air freight product in India Service provider management and development to support the best-in-class service procurement Best in class response to RFQs and RFIs. Fully complaint operation. Tactical: Operations Develop and execute operational plan to achieve business objectives . Drive operational efficiency to ensure business performance improvement . Support & guide sale operation team . Prepare , execute , monitor and update on regular basis the business plan . skill and knowledge to obtain co-operation and support from major origin and gateways is the focal point . Develop excellent relation with carrier , vendor , local authorities . Monitor and improve departmental productivity indicators Instill and foster climate of consistent and complete compliance Focus on digitalization and other creative solution for improved efficiency and accuracy regularly read and review business and trade journals and attend industry events to further market and industry knowledge . Adherence to Data integrity KPIs. Customers: actively support sales and customer retention , regularly meet customers to understand their expectations and aligning solutions to cater their needs . complete 8-10 sales and/or retention calls per month . act as they key sponsor for at least 2 customers to grow business with them for all products and services . pro-actively provide pricing alternatives , routing solutions and technical assistance to customers. work with teams & guide them for timely response on proposal , quotation or information and with market competitive pricing . Growing export business . Finance monthly review P&L , productivity results and goals . review and achieve the planned product net revenue and yield . support airfreight team in development of their tactical business plan . People : Provide training and guidance for competency enhancement . Identify , develop and coach the team and country level . Ensure that all airfreight team have job description and clear expectations and working with structured development plan . Guidance on industry and market developments to leaders , sales and operations . Delivery of the required training to the sales and operations . Review and participate on airfreight operation appraisals Compliance : promote compliance in diligently following all the company policies and procedure and be the role model of integrity and pride of all employees . proactively communicate with the team to ensure continuance awareness and understanding of policies and procedure . support and implement all compliance initiatives , changes and trainings . Culture : Proactively promote the company’s culture attributes System : To implement new system changes and enhancement into airfreight department . To be involved and suggest system / process improvement . Exemption Type Exempt (Salaried) Job Requirements Qualifications/Experience Expert on all aspects of air products within depth knowledge of the India market Graduate from IATA / FIATA introductory course ( preferred ) Minimum 8 years of market knowledge and deep expertise in air freight product (not only from an operational perspective but also commercial ) 3-5 years experience in managerial position. Air freight market exposure in India market. Fluent in English – in all forms of communication Proficiency in organizing, planning, prioritizing, assigning and controlling shipments; Good interpersonal skills with different kind of cultures and people; Must have a charismatic and confident personality as well as an exceptional work ethic.