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Restaurant Manager
5 days ago
us at Accor,
where
life pulses
with
passion
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the worldYou will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitality
is
a
work
of
heart
,
Join
us and
become
a
Heartist
®.
Job DescriptionTo manage the day to day business operations.Duties and ResponsibilitiesEnsure all staff on the floor are meeting and exceeding standards of guest satisfaction and serviceProvide leadership, problem solving and decision making in all areasProvide ongoing training, motivating, and monitoring of staffAchieve and/or exceed sales projectionsRegular communication with Supervisors and CaptainsMonitor cost of outlets within approved budgetCreation of schedule within payroll budgetConduct employee performance reviewsProvide discipline when necessary and complete required documentationHandle guest requests and complaints and authorize compensation when necessaryMaintain and establish relations with internal and external suppliers and representativesPOS upkeep and programmingAttend weekly department Manager meetingsCompletion of all office duties and meeting deadlinesMenu and function planningProvide floor support when business levels require including expediting food, preparing and serving beverages, conducting quality checks etc.Adhere to and enforce organizational policies and proceduresActively contribute to a positive and motivating work place
QualificationsEducation in Hospitality/Tourism is must2-3 years of managerial experienceKnowledgeable in a variety of liquor and winesAbility to multitask and prioritizeStrong communication and interpersonal skillsCompetent in POS and Open Table softwaresComfortable using Microsoft Word, Excel, and OutlookAbility to remain composed while working in a fast-paced environmentCreative problem solving skills
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