SAAS Product Trainer

17 hours ago

Noida, India Info Edge Full time

is hiring for SAAS Product Trainer (B2B )

Job Objective: The objective of this role is to design training materials and deliver online/offline product training to recruiters on the business portals products and features.

Key Responsibilities:


• Conduct offline and online training sessions for clients, ensuring clear communication and engagement.


• Develop, design, and continuously update training content and materials tailored to client needs.


• Manage end-to-end training programs for recruiters and entrepreneurs of premium clients to improve product usage and adoption.


• Utilize a variety of training methodologies, techniques, and tools to maximize the effectiveness of training sessions.


• Answer client queries promptly and provide solutions to enhance client satisfaction.


• Collaborate with internal teams (product, sales, support) to understand product updates and translate them into training materials.


• Monitor and evaluate training effectiveness through feedback, assessments, and performance metrics.


• Identify gaps in client knowledge and customize training programs accordingly.


• Maintain a training calendar and manage scheduling logistics efficiently.

Required Skills & Qualifications:


• Proven experience as a Product Trainer, Corporate Trainer, or similar role.


• Excellent presentation and communication skills with the ability to engage diverse audiences effectively.


• Strong content creation skills with the ability to design interactive and impactful training modules.


• Knowledge of instructional design principles and their application to develop effective learning programs.


• Ability to manage multiple clients and training schedules concurrently.


• Proficiency in virtual training tools and platforms (Zoom, Microsoft Teams, WebEx, LMS, etc.).


• Good problem-solving skills with the ability to handle client queries confidently and professionally.

Work Schedule:

Monday to Saturday, rotational off; 9-hour shifts within a flexible window between 9:00 AM and 9:00 PM.

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