Executives EXL/E/977879
1 month ago
Job Description
Feasible to work in 24x7 shift
Good comms
Prior BPO experience required
Feasible to work in 24x7 shift
Good comms
Prior BPO experience required
Feasible to work in 24x7 shift
Good comms
Prior BPO experience required
Feasible to work in 24x7 shift
Good comms
Prior BPO experience required
Feasible to work in 24x7 shift
Good comms
Prior BPO experience required
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Executives EXL/E/1023568
2 weeks ago
Pune, India exl Full timeJob Description The primary responsibility of this role is to deliver Pre process and/or Developmental Trainings to all EXL employees. The job also includes recommending updates to the training curriculum, gathering TNI; suggesting module changes/ updates and evaluating the effectiveness of the training programs. The primary interactions would...
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Executives EXL/E/1023568
1 day ago
pune, India exl Full timeJob Description The primary responsibility of this role is to deliver Pre process and/or Developmental Trainings to all EXL employees. The job also includes recommending updates to the training curriculum, gathering TNI; suggesting module changes/ updates and evaluating the effectiveness of the training programs. The primary interactions...
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Executives EXL/E/1008503
4 weeks ago
Pune, India exl Full timeJob Description Skills SetsTESTED / TRAINED THROUGH Qualifying Score Technical SkillsMinAbility to use the Desktop Computer system Technical Test> =7/10Basic IT & familiarity of Operating Systems (Windows 95/98//NT) Basic Knowledge of using Internet, Web Browser, Search Engine etcKeyboarding Skills Typing Test> =25Process SpecificMinProcess...
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Executives EXL/E/1008503
4 weeks ago
pune, India exl Full timeJob Description Skills SetsTESTED / TRAINED THROUGH Qualifying Score Technical SkillsMinAbility to use the Desktop Computer system Technical Test> =7/10Basic IT & familiarity of Operating Systems (Windows 95/98//NT) Basic Knowledge of using Internet, Web Browser, Search Engine etcKeyboarding Skills Typing Test> =25Process SpecificMinProcess...
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Executives EXL/E/1002993
1 month ago
pune, India exl Full timeJob Description Ability to navigate multiple systems and applications Ability to analyze information to execute upon various tasks Ability to produce high quality outcomes in a highly productive environment. Ability to make sound judgments based on available information. Understanding of underwriting concepts, Policy administration systems...
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Executives EXL/E/1018618
2 weeks ago
Pune, India exl Full timeJob Description • Attribution is the process of tagging items to help the customers search the items more effectively and in turn increases sales. • We are seeking a seasoned Executive to join our team, focusing on Attribution, • In this role, you will be at the forefront of adding attributes for our products for a Fashion website, • In...
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Executives EXL/E/1018618
2 weeks ago
pune, India exl Full timeJob Description • Attribution is the process of tagging items to help the customers search the items more effectively and in turn increases sales. • We are seeking a seasoned Executive to join our team, focusing on Attribution, • In this role, you will be at the forefront of adding attributes for our products for a Fashion website, •...
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Senior Executive EXL/SE/1008226
4 weeks ago
Pune, India exl Full timeJob Description Position Title, Responsibility Level Sr. Executive - Quality Compliance Analyst Function Quality & Process Excellence Reports to AM / Lead AM / Manager – Quality Excellence Permanent/ Temporary Permanent Span of Control NA Location All EXL Service Delivery Centers Basic Function The QCA is responsible for monitoring calls/...
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Senior Executive EXL/SE/1008226
4 weeks ago
pune, India exl Full timeJob Description Position Title, Responsibility Level Sr. Executive - Quality Compliance Analyst Function Quality & Process Excellence Reports to AM / Lead AM / Manager – Quality Excellence Permanent/ Temporary Permanent Span of Control NA Location All EXL Service Delivery Centers Basic Function The QCA is responsible for monitoring...
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Manager EXL/M/1013054
3 weeks ago
Pune, India exl Full timeJob Description Role / Responsibilities: • Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements • Provide coaching and feedback to team members to enable them to improve their performance • Assist new hires such that they are productive on the floor in the shortest possible time frame...
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Manager EXL/M/1013054
3 weeks ago
pune, India exl Full timeJob Description Role / Responsibilities:• Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements• Provide coaching and feedback to team members to enable them to improve their performance• Assist new hires such that they are productive on the floor in the shortest possible time...
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Executives EXL/E/982056
1 month ago
Pune, India exl Full timeJob Description Position Title, Responsibility Level Advisor – Motor Claims Function Operations, Executive Reports to Assistant Manager – Operations Permanent/ Temporary Permanent Span of Control NA Location Noida - SEZ Basic Function This is a complexity level 3 Voice process. The role primarily involves...
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Executives EXL/E/982056
1 month ago
pune, India exl Full timeJob Description Position Title, Responsibility Level Advisor – Motor Claims Function Operations, Executive Reports to Assistant Manager – Operations Permanent/ Temporary Permanent Span of Control NA Location Noida - SEZ Basic Function This is a complexity level 3 Voice...
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Executives EXL/E/1022593
1 week ago
Pune, India exl Full timeJob Description TESTED / TRAINED THROUGH Qualifying Score Computer Proficiency test at Hiring70%Typing Test at Hiring> = 25UK Culture Training80%Domain Training80%Process Training and Assessments80%Customer Service Skills Training80%Data sufficiency test at hiring70%Logic & Reasoning Test at Hiring80%Personal Interview at the time of hiring On the job...
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Executives EXL/E/975647
1 month ago
Pune, India exl Full timeJob Description Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks Enquiries from international customers relating to orders not received and order tracking and...
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Executives EXL/E/1002365
1 month ago
Pune, India exl Full timeJob Description Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited. Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks. Enquiries from international customers relating to orders not received and order tracking and...
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Executives EXL/E/1022758
2 weeks ago
Pune, India exl Full timeJob Description Data Gathering Gathers relevant information from a variety of sources and identifies the key issues. Problem Solving Generates various solutions to problems and then selects the most appropriate Business Awareness Understands the business how to implement business initiatives to maximize our competitive advantage ...
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Executives EXL/E/1025335
1 week ago
Pune, India exl Full timeJob Description Need to support customers through web chat and outbound voice channel with accurate solutions by following the guidelines of the process. Ensure that the assigned targets are met in accordance with SLA and any other internal standards. Employee will be gauged basis these performances (AHT/Quality/NPS/Communication skills/Schedule...
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Executives EXL/E/1025398
1 week ago
Pune, India exl Full timeJob Description Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks Enquiries from international customers relating to orders not received and order tracking and...
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Executives EXL/E/983421
1 month ago
Pune, India exl Full timeJob Description Ensure that the process transactions are processed as per Desk Top procedures. Ensure that the assigned targets in accordance with SLA are met. Ensure that the quality of the transactions is in compliance with predefined parameters. Provide the relevant process reports on a daily basis. Updating different details/information...