Sales, CRM

Implement customer life cycle communication to increase customer retention.Discuss with respective HODs' develop an action plan for CSI improvement at the dealership.Develop and implement a mechanism to capture customer feedback at various stages in sales process (like test drive feedback, feedback on overall sales experience etc).Capture customer feedback...

Implement customer life cycle communication to increase customer retention. Discuss with respective HODs' develop an action plan for CSI improvement at the dealership. Develop and implement a mechanism to capture customer feedback at various stages in sales process (like test drive feedback, feedback on overall sales experience etc). Capture customer...

Location: DERABASSIREAL ESTATE EXPERIENCED ONLY- The CRM will manage customer relationships, handle inquiries, and ensure client satisfaction from initial contact through post-sales. This role involves managing the CRM database, nurturing leads, supporting sales activities, and improving the customer experience. Key Responsibilities: Lead Management: Respond...

Location: DERABASSIREAL ESTATE EXPERIENCED ONLY-The CRM will manage customer relationships, handle inquiries, and ensure client satisfaction from initial contact through post-sales. This role involves managing the CRM database, nurturing leads, supporting sales activities, and improving the customer experience.Key Responsibilities:Lead Management: Respond to...

We're seeking a proactive and customer-focused **CRM Executive / Manager** to manage client relationships, ensure timely communication, and deliver an exceptional post-sales experience. **Key Responsibilities**: - Serve as the primary point of contact for all customer communications post-booking. - Manage end-to-end customer journey from booking to...

ROLE DESCRIPTION CRM Department / Location Lighting Position reports into Deputy Regional Manager Summarize as to why this Role exists & how it contributes to the overall objectives of the organization 1. Manage the Tisva brand store and deliver higher standards of retail experience 2. Be instrumental in business growth at the store maintaining the gross...

Works with department managers to develop and administer a customer relations program designed to build and retain a loyal customer base. Acts as the dealership's goodwill ambassador. Automotive Customer Relations Manager - Essential Duties Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been...

Works with department managers to develop and administer a customer relations program designed to build and retain a loyal customer base. Acts as the dealership's goodwill ambassador.Automotive Customer Relations Manager - Essential DutiesAssists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been...

**Job Role**: As Assistant Customer Relation Manager, you are fully responsible for planning & execution of all CRM activities to ensure highest level of customer satisfaction and customer retention. - Provide basic information about products and services offered by Mercedes-Benz dealer in their respective area - Responsible for bringing and retaining the...

Role Overview: Supports SAP CRM functional processes including Sales, Marketing, and Service. Ensures proper configuration and business alignment.Key Skills: SAP CRM Sales/Service modules, Middleware integration with ECC/S4, Interaction Center, WebUI, Partner Functions, BOL/GENIL.