CRM Executive

1 day ago

Chandigarh Chandigarh, India Decode Advertising Pvt Ltd Full time

We're seeking a proactive and customer-focused **CRM Executive / Manager** to manage client relationships, ensure timely communication, and deliver an exceptional post-sales experience.

**Key Responsibilities**:

- Serve as the primary point of contact for all customer communications post-booking.
- Manage end-to-end customer journey from booking to possession.
- Handle customer queries, documentation, and payment follow-ups.
- Coordinate with sales, legal, accounts, and site teams for smooth customer experience.
- Ensure timely collection of dues and manage reminders.
- Maintain and update CRM software with accurate client data.
- Manage agreements, demand letters, and possession handovers.
- Address grievances and ensure resolution within defined timelines.

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift
- Fixed shift

Work Location: In person

**Speak with the employer**
+91 9501333355

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