Customer relations manager
3 weeks ago
Job Title: Student Success Manager (SSM)Location: Work from HomeJob Type: Full-Time | Night Shift ( 5 day working)Compensation: Up to ₹5.5 LPAAbout the Company98th Percentile is a leading USA-based Ed Tech company on a mission to transform education through innovative, technology-driven solutions. We deliver high-quality online learning programs for students in the USA, empowering them to achieve academic and personal excellence.Role OverviewAs a Student Success Manager (SSM), you will be responsible for ensuring the success and satisfaction of students and parents across our US-based programs. You will act as the primary point of contact—guiding students from enrolment through program completion—while also contributing to business growth through upselling and cross-selling opportunities.Key ResponsibilitiesServe as the trusted advisor for students and parents enrolled in our US-based programs.Onboard new students, ensuring smooth transitions and clarity on program expectations.Provide ongoing support by addressing academic concerns, feedback, and queries.Track student progress, share insights with parents, and recommend solutions to maximize outcomes.Collaborate with faculty, support, and product teams to deliver an outstanding learning experience.Identify opportunities to upsell or cross-sell additional programs aligned with student goals.Ensure high retention rates by building strong, long-term relationships with families.RequirementsExcellent verbal and written communication skills in English.Strong interpersonal skills and empathy to build trust with parents and students.Prior experience in Customer Success, Academic Counselling, or Ed Tech sales preferred.Ability to work in US time zones (night shift).
-
International Sales Voice Process
2 days ago
Vijayawada, India Bring My Customer Full timeCompany Description Bring My Customer provides a productized customer acquisition system for business growth. We specialize in hiring and training dedicated Customer Acquisition Specialists who generate consistent, qualified leads through authentic conversations across LinkedIn, Email, and Social platforms. Our fully managed system helps businesses achieve...
-
Customer Relationship Management Specialist
11 hours ago
Vijayawada, Andhra Pradesh, India Fugen Webtech Full time ₹ 4,00,000 - ₹ 12,00,000 per yearCompany DescriptionFugen Webtech Pvt. Ltd. is a technology-driven, product-based IT company that has been revolutionizing the way businesses operate since 2023. We provide innovative solutions for various industries, leveraging our team's deep understanding of the latest technologies and trends. Our expertise enables us to deliver cutting-edge solutions that...
-
Customer Relationship Manager
1 week ago
Vijayawada, Andhra Pradesh, India UNITY MOTOR WORKS Full time ₹ 2,40,000 - ₹ 3,60,000 per yearAbout the Job:We're looking for a Customer Relationship Manager who builds and maintains relationships between a company and clients. Resolve customer complaints, provide updates on products, gathering feedback, and developing strategies to foster long-term engagement with customers.Responsibilities:Strengthen client relationshipsBuild and maintain long-term...
-
Guest Relation Executive
2 weeks ago
Vijayawada, India Novotel Vijayawada Varun Full timeThis position is responsible for the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. **Reporting Lines** - Front Office Manager / - Duty Manager **Key Interactions** **Internally** - Catering Sales - Engineering - Finance - F&B - Housekeeping -...
-
Customer Service Executive
2 weeks ago
Vijayawada, Andhra Pradesh, India EDMIUM Full time ₹ 1,44,000 - ₹ 2,40,000 per yearOutbound callsTo explain our products and services to customersResolving queries and issues related to the universities and courses.Required Candidate Profile:Proficient in both verbal and written communication skills.Capable of efficiently managing multiple critical tasks.Strong communication abilities, with prior experience in customer care within any...
-
client relations
3 days ago
Vijayawada, Andhra Pradesh, India Arkonis Global Machines & Parts PVT LTD Full time ₹ 2,16,000 - ₹ 2,64,000 per yearLocation: VijayawadaReports to: Managing Director (Mr. Mohammed Irfan)Experience: 0–3 YearsSalary Range: ₹18,000 – ₹22,000 + IncentivesPurpose of the RoleTo manage all client communications (India + UAE), handle machinery sales inquiries, follow up consistently, and support in converting leads to confirmed deals.Key ResponsibilitiesRespond to all...
-
Customer Relationship Manager
4 days ago
Sriram Nagar, Vijayawada, India Vasavi Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year1.Provide a warm and professional welcome to all customers visiting the store. 2.Respond promptly and courteously to guest inquiries, resolving complaints to ensure customer satisfaction. 3.Assist customers in trying on and selecting jewellery pieces, offering expert advice and personalized service. 4.Monitor guest feedback through reviews and surveys;...
-
Customer service support specialist
1 day ago
Vijayawada, India Cradlewise Full timeAbout the company: Cradlewise is a baby tech startup based out of San Francisco, Bangalore and Pune. We build smart baby products. Our first product is a smart crib for babies from 0 to 24 months of age. Cradlewise smart crib comes with an integrated baby monitor that senses early signs of wakeup, learns from the baby’s sleep patterns and starts rocking...
-
Customer Relationship Manager
4 days ago
Christurajupuram, Vijayawada, India Srikara Builders Full time ₹ 9,00,000 - ₹ 12,00,000 per yearOverview: As a Customer Relationship Manager at our company, you will play a pivotal role in ensuring our customers receive exceptional service and support. You will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring customer satisfaction. This position requires a strong commitment to customer service...
-
Store Manager
1 week ago
Vijayawada, Andhra Pradesh, India Novel Jewels (Aditya Birla Group) Full time ₹ 5,00,000 - ₹ 15,00,000 per yearCompany DescriptionNovel Jewels is a dynamic venture of the esteemed Aditya Birla Group, pioneering the realm of fine jewellery with innovation and elegance. As a new entrant in the jewellery industry, we bring a fresh perspective and a commitment to excellence. Our creations blend traditional craftsmanship with contemporary designs to cater to modern...