Support Analyst- ITIL and ServiceNow

**JOB DESCRIPTION** **Experience**: - 5-7 years experienced in administration/implementation/configuration of an ITSM solution in medium to large organization - 2 to 3 years experience in implementation/configuration of **ServiceNow **ITSM solution - Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations,...

The ServiceNow Administrator will be responsible for core system configuration, administrating IT service management tool, ServiceNow. In addition, responsibilities will include coordinating, managing and performing technical activities for ServiceNow modules and applications, configuration and implementation, and assisting with production support and...

Experience as a Business Analyst, preferably with exposure to ITSM/ITIL processes.Hands-on experience with ServiceNow (any module: ITSM, ITBM, HRSD, CSM, etc.).Strong understanding of ServiceNow functionalities, capabilities, and limitations.Experience writing user stories, functional requirements, and process documentation.Familiarity with Agile/Scrum...

-ServiceNow Business Analyst-ServiceNow PlatformITSM, CSM, TSM, CMDB, CSDM, -ServiceNow Portal / Self-Service PortalTelecom BackgroundOSSBSSAgile Practice -ServiceNow CertifiedCTA, CIS, CSA, CAD Problem SolvingCritical Thinking

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s...

Mizuho Global Services Pvt Ltd(MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank's domestic and...

Role & responsibilitiesWe are seeking an experienced ServiceNow Business Analyst with 78 years of expertise in ServiceNow platforms, ITSM, ITOM, and CMDB processes. The ideal candidate will have strong skills in requirements gathering, stakeholder engagement, process analysis, and translating business needs into scalable ServiceNow solutions.As a secondary...

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s...

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s...

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing centre for remotely handling banking and IT related operations of Mizuho Bank’s...