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Customer Support Manager

2 months ago

tamil nadu, India Biotastic Health Systems (Ice Code Recovery) Full time
Company Description
Biotastic Health Systems (Ice Code Recovery), located in Egmore, is India's gateway to next-level wellness. Offering innovative cold therapy solutions, red light therapy panels, and saunas, Biotastic is dedicated to providing unique experiences for relaxation and rejuvenation.
Role Description
This is a full-time on-site role for a Customer Support and Technical Manager at Biotastic Health Systems. The manager will be responsible for overseeing customer support operations, providing technical assistance, ensuring customer satisfaction, and analyzing customer service metrics on a day-to-day basis.
Qualifications
Customer Satisfaction, Customer Support, and Customer Service skills
Technical Support and Analytical Skills
Experience in managing customer support teams
Excellent problem-solving abilities
Strong communication and interpersonal skills
Ability to multitask and prioritize tasks effectively
Experience in the health and wellness industry is a plus
Bachelor's degree in a relevant field