Practice Lead- Salesforce

7 days ago

Gurugram, India Espire Infolabs Full time

Role Description:

  • Implement a GTM technology strategy and development roadmap that aligns with organizational objectives
  • Work with the Sales and Delivery team to develop customer demonstrations and prototypes.
  • Responsible to grow Salesforce Practice and Support Salesforce Global customers
  • Anticipate customer needs and identify appropriate alternative solutions - offer multiple potential solutions along with their pros and cons.
  • Provide technical support in sales calls, solution presentations, and assist the Salesforce Sales Team in understanding customer requirements.
  • Identify, create and maintain re-usable assets, accelerators, frameworks that can be used across multiple delivery engagements as well as proposals.
  • Provide input for Salesforce RFI and RFP responses, including the effort estimate, project resourcing, timeline, implementation methodology and solution components. Participated in Salesforce discovery and scope sessions with clients.
  • Support 'proof of concept' engagements to help customers evaluate our capabilities. Contribute to estimations, proposals, and SOW creation.
  • Maintain certifications and continually explore solution capabilities of the Salesforce ecosystem.
  • Achievement of utilization targets and booking targets.
  • Responsible to maintain and grow Salesforce Global partnership and required certifications.

Minimum Qualification: (12-15 years of Experience)

  • Prior years of experience in Practice growth support and GTM area or related roles, with significant experience in a leadership and Technical Salesforce Solution specialist.
  • Relevant years of hands-on implementation experience in Salesforce Sales, Service, Clouds, and experience of supporting RFPs, proposals, estimations, implementation planning etc.
  • Hands-on expertise in using Data Cloud and Einstein 1 platform, Good Exposure on AI capabilities.
  • Functional understanding of Salesforce CPQ, Commerce Marketing clouds.
  • Hands-on experience developing solutions, demos, POCs using Salesforce applications and tech platform (Force.com)
  • Proficiency in architecture and integration with other enterprise systems.
  • Ability to drive practice revenue growth through strategic application of technology.
  • Strong cross-functional collaboration experience, working with Sales, Delivery and Vertical teams.
  • Exceptional communication skills and the ability to present strategies to senior leadership.
  • Experience managing relationships with 3rd-party vendors and contractors to align and ensure accountability on GTM system initiatives
  • Highly motivated to continuously improve GTM processes and technology.
  • Understanding of the Lead-to-Revenue (Lead-to-Quote, Quote-to-Cash, CPQ) processes within Salesforce.
  • Exceptional team player, communicator, with strong attention to detail and interpersonal skills.
  • Must have 5 Salesforce certifications or more


Preferred Qualifications/Skills:

  • Working knowledge and certifications in Salesforce industry clouds like Manufacturing, Health, Consumer Goods etc.
  • Exposure and experience working with Salesforce Account Executives and Alliances team will be a big plus.

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