Global Practice Head- Salesforce

2 weeks ago

bangalore, India Espire Infolabs Full time

Role Description: Implement a GTM technology strategy and development roadmap that aligns with organizational objectives Work with the Sales and Delivery team to develop customer demonstrations and prototypes. Responsible to grow Salesforce Practice and Support Salesforce Global customers Anticipate customer needs and identify appropriate alternative solutions - offer multiple potential solutions along with their pros and cons. Provide technical support in sales calls, solution presentations, and assist the Salesforce Sales Team in understanding customer requirements. Identify, create and maintain re-usable assets, accelerators, frameworks that can be used across multiple delivery engagements as well as proposals. Provide input for Salesforce RFI and RFP responses, including the effort estimate, project resourcing, timeline, implementation methodology and solution components. Participated in Salesforce discovery and scope sessions with clients. Support 'proof of concept' engagements to help customers evaluate our capabilities. Contribute to estimations, proposals, and SOW creation. Maintain certifications and continually explore solution capabilities of the Salesforce ecosystem. Achievement of utilization targets and booking targets. Responsible to maintain and grow Salesforce Global partnership and required certifications. Minimum Qualification: (12-15 years of Experience) Prior years of experience in Practice growth support and GTM area or related roles, with significant experience in a leadership and Technical Salesforce Solution specialist. Relevant years of hands-on implementation experience in Salesforce Sales, Service, Clouds, and experience of supporting RFPs, proposals, estimations, implementation planning etc. Hands-on expertise in using Data Cloud and Einstein 1 platform, Good Exposure on AI capabilities. Functional understanding of Salesforce CPQ, Commerce Marketing clouds. Hands-on experience developing solutions, demos, POCs using Salesforce applications and tech platform (Force.com) Proficiency in architecture and integration with other enterprise systems. Ability to drive practice revenue growth through strategic application of technology. Strong cross-functional collaboration experience, working with Sales, Delivery and Vertical teams. Exceptional communication skills and the ability to present strategies to senior leadership. Experience managing relationships with 3rd-party vendors and contractors to align and ensure accountability on GTM system initiatives Highly motivated to continuously improve GTM processes and technology. Understanding of the Lead-to-Revenue (Lead-to-Quote, Quote-to-Cash, CPQ) processes within Salesforce. Exceptional team player, communicator, with strong attention to detail and interpersonal skills. Must have 5 Salesforce certifications or more Preferred Qualifications/Skills: Working knowledge and certifications in Salesforce industry clouds like Manufacturing, Health, Consumer Goods etc. Exposure and experience working with Salesforce Account Executives and Alliances team will be a big plus.

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