Global Product Director – GenAI Assistant Scaling
6 days ago
Enabling the global launch, stability, security, and performance of GenAI products or platforms within the Product PortfolioOverseeing the entire product lifecycle for your products and platforms, from strategic planning and development to launch and ongoing improvementsScaling new POC features that have been proven to be high value for usersAmong your responsibilities, you will:
Deliver business results and customer value
Ensure that the product is built in an incremental way, releasing new working features at the end of each sprint and creating value for the userTrack product performance to inform future workDeliver on specific and measurable KPIs to be defined for your Squad
Serve as the voice of the end-user
Translate the voice and needs of user into user stories, engaging with users and design researches consistentlyLeverage empirical and qualitative data to assess feature performance and inform prioritizationProactively seek user feedback to learn and better understand requirements
Oversee what is delivered by the Squad and when
Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by whenDefine and clearly communicate acceptance criteria for output based on business & customer needs
Support and enable the Squad to effectively deliver
Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirementsEngage with Chapter Leads regarding resourcing and functional expertise required in Squad, aligning on requirements and responsibilitiesProvide feedback as part of performance management of Squad members and other members of the Product Portfolio
Set an overall vision to direct and inform the Squad’s work
Work closely with the Product Portfolio Lead to understand and drive alignment on the Product Portfolio’s business strategy, goals, and objectivesTranslate Product Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals, roadmap) for your Squad to inform the creation and prioritization of the Squad's backlog of workShare information about the Squad’s output and priorities with other Product Owners to ensure alignment across the organization
Enable the organization’s agile way of working
Model behaviors to support the organization’s transformation to an agile way of workingActively create and maintain a Squad culture based on the organization and Agile behaviorsProvide informal and formal feedback within context of larger performance management system
YOU'RE GOOD ATBeing customer-focused and dedicated to understanding and learning about customer needs and requirementsOperating with a transparency mindset, communicating clearly and openly both above and belowBeing comfortable leading, directing, and empowering team members without formal management authorityWorking with ambiguous requirements and multi-disciplinary teamsInfluencing stakeholders up to the senior levels of the organizationBringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offsLooking for opportunities to innovate and get things done better and faster
YOU BRING (EXPERIENCE & QUALIFICATIONS)Experience scaling products globally and managing infrastructure to support product stability, performance, and securityTotal 7+ years’ relevant experience as Product Owner, including preferably also experience as Scrum Master or Agile Coach/ Mentor in 1 or more organizationsTotal 7+ years’ relevant experience in various AI or technology-driven productsUnderstanding of agile principles and ways of workingGood understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projectsGood understanding of current GenAI, infrastructure, and security technologiesDivergent thinker who can converge ideas into tangible productsExceptional communications and stakeholder management skillsExperience in consulting is a plusAgile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner) a plus
Every member of your squad (including development, design, and QA), for which you will be its product leaderInternal customers, translating their voice and needs into user stories and engaging users as neededProduct Portfolio Leaders, who will set the vision, roadmap, budget, and priorities & key KPIs for the Product Portfolios and subsequently, for the squadsScrum Leaders, which will act as your right hand to remove impediments and will support you in dealing with the different artifacts and ceremoniesOther Product Owners within BCG to share best practices, ensure alignment between squads, and coordinate on dependenciesAgile Coaches, with whom you will share passion about Agile ways of working and with whom you will shape promote business agility (within your teams and in the whole company)
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