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Global Product Director â GenAI Assistant Scaling

3 months ago

New Delhi, India Boston Consulting Group Full time
WHAT YOU'LL DO
As a Product Manager for our GenAI Assistant Scaling team, you will play a pivotal role in transforming proof-of-concept (POC) GenAI products into fully scalable, market-ready solutions.
Your squad will be responsible for-
  • Enabling the global launch, stability, security, and performance of GenAI products or platforms within the Product Portfolio
  • Overseeing the entire product lifecycle for your products and platforms, from strategic planning and development to launch and ongoing improvements
  • Scaling new POC features that have been proven to be high value for users
Among your responsibilities, you will:
  • Deliver business results and customer value
    • Ensure that the product is built in an incremental way, releasing new working features at the end of each sprint and creating value for the user
    • Track product performance to inform future work
    • Deliver on specific and measurable KPIs to be defined for your Squad
  • Serve as the voice of the end-user
    • Translate the voice and needs of user into user stories, engaging with users and design researches consistently
    • Leverage empirical and qualitative data to assess feature performance and inform prioritization
    • Proactively seek user feedback to learn and better understand requirements
  • Oversee what is delivered by the Squad and when
    • Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when
    • Define and clearly communicate acceptance criteria for output based on business & customer needs
  • Support and enable the Squad to effectively deliver
    • Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements
    • Engage with Chapter Leads regarding resourcing and functional expertise required in Squad, aligning on requirements and responsibilities
    • Provide feedback as part of performance management of Squad members and other members of the Product Portfolio
  • Set an overall vision to direct and inform the Squadâs work
    • Work closely with the Product Portfolio Lead to understand and drive alignment on the Product Portfolioâs business strategy, goals, and objectives
    • Translate Product Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals, roadmap) for your Squad to inform the creation and prioritization of the Squad's backlog of work
    • Share information about the Squadâs output and priorities with other Product Owners to ensure alignment across the organization
  • Enable the organizationâs agile way of working
    • Model behaviors to support the organizationâs transformation to an agile way of working
    • Actively create and maintain a Squad culture based on the organization and Agile behaviors
    • Provide informal and formal feedback within context of larger performance management system

YOU'RE GOOD AT
  • Being customer-focused and dedicated to understanding and learning about customer needs and requirements
  • Operating with a transparency mindset, communicating clearly and openly both above and below
  • Being comfortable leading, directing, and empowering team members without formal management authority
  • Working with ambiguous requirements and multi-disciplinary teams
  • Influencing stakeholders up to the senior levels of the organization
  • Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
  • Looking for opportunities to innovate and get things done better and faster

YOU BRING (EXPERIENCE & QUALIFICATIONS)
  • Experience scaling products globally and managing infrastructure to support product stability, performance, and security
  • Total 7+ yearsâ relevant experience as Product Owner, including preferably also experience as Scrum Master or Agile Coach/ Mentor in 1 or more organizations
  • Total 7+ yearsâ relevant experience in various AI or technology-driven products
  • Understanding of agile principles and ways of working
  • Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects
  • Good understanding of current GenAI, infrastructure, and security technologies
  • Divergent thinker who can converge ideas into tangible products
  • Exceptional communications and stakeholder management skills
  • Experience in consulting is a plus
  • Agile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner) a plus

  • Every member of your squad (including development, design, and QA), for which you will be its product leader
  • Internal customers, translating their voice and needs into user stories and engaging users as needed
  • Product Portfolio Leaders, who will set the vision, roadmap, budget, and priorities & key KPIs for the Product Portfolios and subsequently, for the squads
  • Scrum Leaders, which will act as your right hand to remove impediments and will support you in dealing with the different artifacts and ceremonies
  • Other Product Owners within BCG to share best practices, ensure alignment between squads, and coordinate on dependencies
  • Agile Coaches, with whom you will share passion about Agile ways of working and with whom you will shape promote business agility (within your teams and in the whole company)