Product Owner

6 months ago

Delhi Delhi, India Boston Consulting Group Full time

**WHAT YOU'LL DO**:
As a Product Manager for our GenAI Assistant Scaling team, you will play a pivotal role in transforming proof-of-concept (POC) GenAI products into fully scalable, market-ready solutions.

Your squad will be responsible for
- Enabling the global launch, stability, security, and performance of GenAI products or platforms within the Product Portfolio
- Overseeing the entire product lifecycle for your products and platforms, from strategic planning and development to launch and ongoing improvements
- Scaling new POC features that have been proven to be high value for users

**Among your responsibilities, you will**:

- Deliver business results and customer value
- Ensure that the product is built in an incremental way, releasing new working features at the end of each sprint and creating value for the user
- Track product performance to inform future work
- Deliver on specific and measurable KPIs to be defined for your Squad
- Serve as the voice of the end-user
- Translate the voice and needs of user into user stories, engaging with users and design researches consistently
- Leverage empirical and qualitative data to assess feature performance and inform prioritization
- Proactively seek user feedback to learn and better understand requirements
- Oversee what is delivered by the Squad and when
- Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when
- Define and clearly communicate acceptance criteria for output based on business & customer needs
- Support and enable the Squad to effectively deliver
- Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements
- Engage with Chapter Leads regarding resourcing and functional expertise required in Squad, aligning on requirements and responsibilities
- Provide feedback as part of performance management of Squad members and other members of the Product Portfolio
- Set an overall vision to direct and inform the Squad’s work
- Work closely with the Product Portfolio Lead to understand and drive alignment on the Product Portfolio’s business strategy, goals, and objectives
- Translate Product Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals, roadmap) for your Squad to inform the creation and prioritization of the Squad's backlog of work
- Share information about the Squad’s output and priorities with other Product Owners to ensure alignment across the organization
- Enable the organization’s agile way of working
- Model behaviors to support the organization’s transformation to an agile way of working
- Actively create and maintain a Squad culture based on the organization and Agile behaviors
- Provide informal and formal feedback within context of larger performance management system

**YOU'RE GOOD AT**:

- Being customer-focused and dedicated to understanding and learning about customer needs and requirements
- Operating with a transparency mindset, communicating clearly and openly both above and below
- Being comfortable leading, directing, and empowering team members without formal management authority
- Working with ambiguous requirements and multi-disciplinary teams
- Influencing stakeholders up to the senior levels of the organization
- Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs
- Looking for opportunities to innovate and get things done better and faster

**YOU BRING (EXPERIENCE & QUALIFICATIONS)**:

- Experience scaling products globally and managing infrastructure to support product stability, performance, and security
- Total 7+ years’ relevant experience as Product Owner, including preferably also experience as Scrum Master or Agile Coach/ Mentor in 1 or more organizations
- Total 7+ years’ relevant experience in various AI or technology-driven products
- Understanding of agile principles and ways of working
- Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects
- Good understanding of current GenAI, infrastructure, and security technologies
- Divergent thinker who can converge ideas into tangible products
- Exceptional communications and stakeholder management skills
- Experience in consulting is a plus
- Agile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner) a plus
- Every member of your squad (including development, design, and QA), for which you will be its product leader
- Internal customers, translating their voice and needs into user stories and engaging users as needed
- Product Portfolio Leaders, who will set the vision, roadmap, budget, and priorities & key KPIs for the Product Portfolios and subsequently, for the squads
- Scrum Leaders, which will act as your right hand to remove impediments and will support you in dealing with the diff

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