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Global Product Director
3 months ago
YOU BRING (EXPERIENCE & QUALIFICATIONS)Bachelor’s degree required10+ years’ experience working as a Product Owner, Product Manager, ServiceNow Solution Consultant, or related fieldServiceNow subject matter experience preferred, or related product(s)Strong understanding of service management, business operational processes, and workflow management – HR Service Delivery a huge plusProficiency in Agile methodology, experience in Atlassian stack (i.e. JIRA) or related toolsStrong understanding of emerging technologies, especially GenAI to elevate the customer service chat and self-service experienceBackground in Consulting industry a plus
YOU'LL WORK WITHYou’ll report directly to the IT & Business Platforms Product Portfolio Lead, working very closely with your fellow Product Owners and the entire engineering team(s) including Scrum Lead, Tech Analysts, UX, Developers, and QA Analysts. Additionally, you will work very closely with customers to gather and translate detailed requirements to populate the Product Backlog and support delivery of high-value business Initiatives.