Customer Service Representative
2 weeks ago
Genpact
hashtag#Gandhinagar
hashtag#Gujarat
is conducting mega walkin drive on 7th & 9th December.
Job Opportunity: Non-Voice Customer Service (Freshers)Location: Gandhinagar, Gujarat (Office-based)Job Type: Full-Time
About the Role:We are looking for enthusiastic and customer-focused individuals to join our Non-Voice Customer Service team. This is a great opportunity for fresh graduates looking to start their career in customer service.
Key Responsibilities:Provide efficient support to customers via email, chat, or other non-voice channels.Resolve customer inquiries, issues, and complaints with accuracy and professionalism.Ensure timely resolution of customer issues while maintaining a high level of customer satisfaction.Work with internal teams to ensure seamless service delivery.
Requirements:Freshers with a graduate degree (any field).Basic knowledge of the customer service domain.Comfortable working in rotational shifts.Ability to work in a team and handle multiple tasks effectively.Strong communication skills (written & spoken).
Walk-In Interview Details:Date: 7th & 9th December 2024Time: 11:30 AM to 2:00 PMVenue: ICA Gandhinagar, 201, Second Floor, Meghmalhar Complex, Sector 11, Gandhinagar, Gujarat 382011 .
How to Apply:Walk-in for an interview on the given dates with your 2 updated resume.Please carry an Original Hardcopy Aadhar card.
Regards,Aalia Khan
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