Program Manager
24 hours ago
About BiteSpeed
Hey there We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.
We're currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.
Check out more about us here - and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - (we openly brag about this )
We've had some solid investors back us (making it easier for you to stalk us since you'd do this anyway):-
- BiteSpeed Raises USD 3.5M Funding, Led by Peak XV's Surge-
- E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV's Surge-
- BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge-
- E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV's Surge-
About the role
This is a true business generalist role that involves working closely with our CEO on cross-functional initiatives. It's an intense, always on, high impact role. If you enjoy all things business & operations, juggling multiple initiatives and like rolling up your sleeves to get the job done this might be the role for you :).
The role will involve working with different business functions to solve problems with first-principle thinking, managing key partnerships, supporting HR and org level initiatives, perfect for someone who thrives in ambiguity, likes solving unstructured problems, and enjoys collaborating across functions.
What you'll do
- Solve high-impact, cross-functional problems that don't have clear owners — your primary responsibility is to bring clarity, drive execution, and deliver outcomes.
- Collaborate with Sales on initiatives to maximise revenue — from identifying and fixing funnel leakages to shaping pricing/packaging strategies and enabling the team with better processes and tools.
- Work closely with Customer Success to drive outcomes on critical KPIs like trial conversions, onboarding health, retention, and churn — through both strategic inputs and process design.
- Own and drive key partnerships (e.g.
- Work closely with Customer Success to drive outcomes on critical KPIs like trial conversions, onboarding health, retention, and churn — through both strategic inputs and process design.
- Collaborate with Sales on initiatives to maximise revenue — from identifying and fixing funnel leakages to shaping pricing/packaging strategies and enabling the team with better processes and tools.
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