Program Manager

Job Description

About Tarento:

Tarento is a fast-growing technology consulting company headquartered in Stockholm, with a strong presence in India and clients across the globe. We specialize in digital transformation, product engineering, and enterprise solutions, working across diverse industries including retail, manufacturing, and healthcare. Our teams combine Nordic values with Indian expertise to deliver innovative, scalable, and high-impact solutions.

We&aposre proud to be recognized as a Great Place to Work, a testament to our inclusive culture, strong leadership, and commitment to employee well-being and growth. At Tarento, youll be part of a collaborative environment where ideas are valued, learning is continuous, and careers are built on passion and purpose.

Location: Bangalore

Key Attitude / Traits Brings in core values such as;

- Strategic Mindset: Bring in the Big picture (Why are we doing what we are doing)
- Start-Up Mindset: Bring in Passion & Energy into the work, with full heart. Do not treat this as a 9 to 5 job. Be outcome/result oriented than activity/effort oriented. A fail-fast approach to achieve progress than be slowed down by perfection.
- Ownership Mindset: To take end to end Responsibility and Accountability of deliverables. Have no-excuse mindset towards commitments, in spite of constraints and dependencies. Let no personal or team boundaries come in the way of delivering.

Hard Skills Must Have:

- Growth Mindset: Be open to challenges and learning. Demonstrate resilience in tough times.
- Ability to understand the Program Objectives and translate the same into Program Plan.
- Ability to define roadmaps in alignment with program objectives
- Ability to prepare the Program Level plan including; a. Identification of different logical pieces of work (tracks) b. Identification and Definition of key milestones c. Identification of dependencies (internal and external) and planning the based on that
- Ability to engage with very senior stakeholders (CxOs, Sr. Bureaucrats, Dept Heads, etc) to understand their needs and priorities and be able to plan/execute to deliver the same.
- Ability to work among peers and cross functional groups, without a reporting line and ensuring alignment and cohesion.
- Ability to track and govern (setup adequate cadence) the program to ensure delivery of the Objectives. Ability to provide timely status reports to required level of details based on the stakeholder needs
- Ability to identify risks and perform risk-mitigation steps. Ability to preempt problems and avoid as much as possible.
- Ability to manage program financials such that the program is delivered with a good Margin.
- Ability to align and motivate different stakeholders (Including project team members) towards a common cause.
- Excellent communication, inter-personal relationship management and problem solving skills
- Ability to work with Spreadsheets & Presentations
- Ability to drive change and outcomes. Demonstrate Change Leadership. Good to Have:
- Ability to work on formal program/project management tools, including familiarity with MS Projects

Soft Skills Must Have:

- Excellent Stakeholder Management & Interpersonal skills Good Influencing skills
- Excellent Communication Skills
- Impeccable Attention to detail
- Good Analytical skill
- Problem Solving Skill

Good To Have:

- Negotiation Skills
- CxO interaction skills
- Decision Making Skill

Nice To Have:

Roles & Responsibilities

The Program Manager will be a visionary leader responsible for developing the program charter and developing a detailed plan that ensures the charter objectives are met in all its aspects. This role requires deep involvement in ensuring all cross-functional stakeholders (Client stakeholders, End Customers, Co-development partners, language teams, etc) are aligned to the main objective and driving towards achieving the larger vision and impact. You will be the Single Point of Contact for all things related to the program and provide strategic direction and decision to the various teams working on the mission.

- Program Planning
- Define the program plan in line with the stated objectives
- Define appropriate Milestones with key dependencies called out.
- Stakeholder Management -
- Establish and maintain effective working relationships with all stakeholders ( Internal & external ) to understand the high-level technical architecture and be able to facilitate debate and drive decisions on appropriate solutions.
- Ensure good CSAT.
- Handle and respond to any client escalations.
- Scope Management
- Ensure a clear scope or roadmap of features are clarified
- Ensure to define the MVP and all are aligned towards the same without much distraction
- Ensure scope change is controlled and any must changes follow a well defined Change Management process
- Program Governance
- Setup adequate governance mechanisms to ensure program and projects are progressing in the right direction and pace '
- Escalate and Negotiate as necessary to ensure focus and progress.
- People Management
- Induct appropriate people into the Program
- Guide Project Leads in project management and client relationship.
- Risk / Issue Management
- Use best practice risk management, assessing risks in an informed and considered manner and to plan for the mitigation of these risks.
- Anticipate, manage and resolve issues and act as the point of contact for the Program/Project Portfolio.
- Quality Management
- Provide support and assistance in the promotion and adoption of Program & Project Management best practices.
- Ensure adequate Quality Assurance is in place to ensure good quality delivery
- Financial Management
- Manage project contracts and financials (billing, tracking, etc) to ensure profitable performance of the projects
- Define the program budget and align to the same
- Possible RFP Management with external partners towards establishing Marketplace, finetuned models, etc.
- Operational Management a. Be operationally prudent to ensure adequate people utilization, active engagement of bench, role ratio management.

Experiences Must Have:

The following experienced are must have;

- 12-15+ years of overall experience in IT Services of which last 3-5 years have to be in Program Management
- Track record of delivering large and complex Programs (involving 30-80+ people) within timelines and with high quality, meet business & technical requirements and are within the agreed budget.
- Experience of successfully engaging senior management and groups of stakeholders
- 5+ years of applying Agile and Scaled development practices

Good to have;

- Experience in Platform/Product Development Lifecycle, technical and release management practices
- Strong understanding of AI/ML technologies, especially in NLP, multilingual systems, and public interest use cases

Nice To Have:

- Experience working in Govt Sector
- Experience working on Digital Public Goods (DPGs), DPIs, or open-source platforms is highly desirable
- Familiarity with India Stack components and Open API ecosystems is a plus

Why Join Us

- Be part of a nation-building mission to digitally empower every Indian.
- Work on cutting-edge AI technologies applied for societal transformation.
- Collaborate with the best minds across academia, startups, and government. 4. Influence policy, architecture, and impact at

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