Customer Support Associate
1 week ago
Company Description
Sid's Farm is a niche dairy farm located in Hyderabad that provides 100% natural, chemical-free milk and wholesome products. Our animals are well cared for and given a balanced diet free from antibiotics and hormones. We prioritize a healthy lifestyle for both our customers and the environment. Our team is passionate about doing our part to create a healthier society while protecting natural resources.
Role Description
This is a full-time on-site role for a Customer Support Associate. The Customer Support Associate will provide excellent customer service, manage customer experience, assist with sales, and train internal staff on product knowledge. The ideal candidate will be based out of Hyderabad and able to work on-site.
Qualifications
- Strong customer support, customer experience, and customer service skills
- Excellent sales and communication skills
- Experience in training and mentoring employees
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and other relevant software
- Experience in the dairy or agriculture industry is a plus
- Bachelor's degree in Business Administration, Marketing, or related field
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