Travel Consultant

Job Title:
Travel Consultant

Location:
Gandhinagar, Gujarat, India

Employment Type:
Full-Time | Onsite

Minimum Experience:
2+ Years in B2C/B2B Travel Industry

Role Overview:

We're looking for a highly motivated, customer-obsessed, and performance-driven Travel Consultant to join our core team at Trawill. In this role, You'll be responsible for driving revenue by converting inbound leads, upselling/cross-selling travel packages, understanding customer's travel needs, crafting customized luxury travel plans, and delivering a flawless journey from planning to post-trip follow-up.

This is a role for someone who thrives on consultative selling, enjoys designing meaningful travel experiences, and is looking for long-term growth within a fast-evolving travel startup.

Key Responsibilities:

• Convert qualified leads into successful bookings through insightful consultation and persuasive selling.
• Design and customize interest-based travel itineraries that align with client preferences and budgets.
• Provide expert advice on destinations, accommodations, activities, visas, and flights.
• Own the entire sales cycle — from inquiry to booking, on-trip support, and post-trip feedback.
• Consistently follow up via calls, WhatsApp, and email to drive timely conversions.
• Upsell and cross-sell relevant add-ons and premium experiences to increase revenue per client.
• Maintain accurate and up-to-date records in the CRM; ensure high standards of process hygiene.
• Follow internal SOPs diligently across communication, documentation, and coordination workflows.
• Leverage AI tools (e.g., ChatGPT, itinerary builders) to streamline proposals and improve efficiency.
• Ensure post-sales service excellence by proactively resolving client queries or trip-related issues.
• Take complete ownership of assigned tasks and consistently meet or exceed performance targets.

Requirements:-

Experience:

• Minimum 2 years of experience in B2C/B2B travel sales, tourism, or hospitality.
• Strong exposure to international destinations, customer servicing, and package pricing.

Skills:

• Excellent communication, negotiation and persuasion skills.
• Comfortable using AI-based tools (ChatGPT, itinerary generators, etc.) for travel planning and communication.
• Strong grasp of CRM platforms like Zoho, HubSpot, or Salesforce.
• Self-disciplined, organized, and goal-oriented.
• Comfortable working in a target-driven and fast-paced environment.

Education:
Bachelor's degree in Hospitality, Tourism, Business, Psychology, or related field preferred

What You'll Get:

• Attractive salary + performance-based incentives
• Work with a young, energetic, and passionate team
• Training on destinations, consulting psychology, and customer handling
• Exposure to domestic and international travel markets.
• Opportunity to work in one of India's fastest-growing travel startups.
• Career growth into roles like Sales Head, Destination Expert, or Category Lead

Why Trawill?

At Trawill, we're not just planning holidays — we're reimagining how travel feels, functions, and flourishes. We believe in creating deeply personalized, emotionally resonant experiences that go far beyond cookie-cutter itineraries. Our clients don't just visit places — they collect stories, memories, and meaning.

As a team, we blend creative freedom with process-driven execution, using human insight and smart tools like AI to deliver top-tier service.

Important:

We invest significantly in your growth and expect strong long term commitment in return.

Join Us:

If you're a travel consultant who wants to build a career-not just a job-in luxury travel, Trawill is your next step forward. Apply now and be part of a brand that's crafting the future of meaningful journeys.

How To Apply:

Please submit your resume to or contact on this number