Senior Quality Analyst

Description Quality Analyst (India) What does a TaskUs Quality Analyst really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. So come...

Role & responsibilities :Conduct Regular Audits (Voice | Chat | Email)Participates in design of call monitoring formats and quality standardsMonitoring trendsShould have an eye for detail & report non-compliance in audit findingsCoordinates and facilitates call calibration sessions for call center staffEnsure coaching & amp; feedback is done for team...

Role & responsibilities :Conduct Regular Audits (Voice | Chat | Email)Participates in design of call monitoring formats and quality standardsMonitoring trendsShould have an eye for detail & report non-compliance in audit findingsCoordinates and facilitates call calibration sessions for call center staffEnsure coaching & amp; feedback is done for team...

Role/ Job Title: Senior Data AnalystFunction/ Department: Data & AnalyticsJob Purpose:Senior Data Analyst role is to identify business needs and builds analytical tools and methods. Will also develop test strategies and will ensure delivery outcomes for specific business asks on Data Analytics.Roles & Responsibilities:Ensure traceability and versioning of...

Overview:The role of aQuality Analyst in a Business Process Outsourcing (BPO) setting iscrucial for ensuring the overall quality of service delivery toclients. The Quality Analyst will be responsible for monitoring andevaluating the quality of customer interactions and backofficeprocesses to identify areas for improvement and facilitate highstandards of...

Role & responsibilities :Conduct Regular Audits (Voice | Chat | Email)Participates in design of call monitoring formats and quality standardsMonitoring trendsShould have an eye for detail & report non-compliance in audit findingsCoordinates and facilitates call calibration sessions for call center staffEnsure coaching & amp; feedback is done for team members...

Role & responsibilities : Conduct Regular Audits (Voice | Chat | Email) Participates in design of call monitoring formats and quality standards Monitoring trends Should have an eye for detail & report non-compliance in audit findings Coordinates and facilitates call calibration sessions for call center staff Ensure coaching & amp; feedback is done for team...

Role & responsibilities :Conduct Regular Audits (Voice | Chat | Email)Participates in design of call monitoring formats and quality standardsMonitoring trendsShould have an eye for detail & report non-compliance in audit findingsCoordinates and facilitates call calibration sessions for call center staffEnsure coaching & amp; feedback is done for team members...

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality...

Senior Payroll Analyst (US Payroll+SAP) for MumbaiLooking for US Payroll Domain with working experience US Payroll-SAP tool as a End User. (Should have knowledge with different Info types & transaction codes in SAP)Role :Sr. Payroll Analyst-B2 (US Payroll)Education :Any GraduateMust Required :Experience with US Payroll-Pre & Post Payroll activities + SAP...

Role/ Job Title: Senior Data Analyst Function/ Department: Data & Analytics Job Purpose: Senior Data Analyst role is to identify business needs and builds analytical tools and methods. Will also develop test strategies and will ensure delivery outcomes for specific business asks on Data Analytics. Roles & Responsibilities: Ensure traceability and...

Role/ Job Title: Senior Data AnalystFunction/ Department: Data & AnalyticsJob Purpose:Senior Data Analyst role is to identify business needs and builds analytical tools and methods. Will also develop test strategies and will ensure delivery outcomes for specific business asks on Data Analytics.Roles & Responsibilities:Ensure traceability and versioning of...

Overview :The Senior Business Analyst is responsible for providing software and integration solutions to business users and customers. Regular duties performed would consist of process and system analysis, software design, documentation, interpreting business and architecture specs, routinely managing backlog sprints with development teams to deliver quality...

Brickwork Ratingsis actively looking for an ideal candidate for theSenior Rating Analyst position in the BFSI Sector for Securitized Transactions .C andidates from the credit rating agencies/ banking/financial services industry who can join immediately or early will be given preference.About the Company:Brickwork Ratings (BWR) is one of India’s leading...

- We are looking for a Quality Analyst to join our team and help with testing products to meet our organization's quality standards.- Quality Analyst responsibilities include performing quality tests and validating test cases before products, software and systems are shipped to consumers.- Ultimately, you will work with a small team to ensure our...

Brickwork Ratings is actively looking for an ideal candidate for the Senior Rating Analyst position in the BFSI Sector for Securitized Transactions . Candidates from the credit rating agencies/ banking/financial services industry who can join immediately or early will be given preference. About the Company: Brickwork Ratings (BWR) is one of India’s...

Brickwork Ratings is actively looking for an ideal candidate for the Senior Rating Analyst position in the BFSI Sector for Securitized Transactions.Candidates from the credit rating agencies/ banking/financial services industry who can join immediately or early will be given preference.About the Company: Brickwork Ratings (BWR) is one of India’s leading...

Brickwork Ratings is actively looking for an ideal candidate for the Senior Rating Analyst position in the BFSI Sector for Securitized Transactions.Candidates from the credit rating agencies/ banking/financial services industry who can join immediately or early will be given preference.About the Company: Brickwork Ratings (BWR) is one of India’s leading...

Job DescriptionOur client is an MNC well-established in the shipping industry and to support their IT Team, our client is hiring :Senior Analyst ProgrammerBased in Navi Mumbai YOUR RESPONSIBILITIES: To perform system development, system analysis, and troubleshooting based on requirements.Participate in technical solution architecture and solution...

Job Description Are you ready to grow your career in our global tech hub? Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveler’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our...