Quality Analyst BPO

Candidate with min 1 Yr. of experience into Quality Analyst (BPO Insurance Sales) should be fluent in any of the below mentioned languages: Tamil, Telegu, Kannada or Malayalam), Min HSC or Graduate, should be an immediate joiner

Core Areas: Managing Customer Service Quality planning, quality assurance, quality control and quality improvement Qualification: - Graduate/Postgraduate with at least demonstrated ability in leading large teams of approx. 8-10+ Quality Analyst. Designation & Role: Quality Manager Team Coach - Quality is a professional who is incharge of guiding,...

Core Areas: Managing Customer Service Quality planning, quality assurance, quality control and quality improvement Qualification: - Graduate/Postgraduate with at least demonstrated ability in leading large teams of approx. 8-10+ Quality Analyst. Designation & Role: Quality Manager Team Coach - Quality is a professional who is incharge of guiding,...

Job Description: - Graduation must - Need 1 year of international BPO QA experience. - Perform monitoring and feedback of calls - No software would be considered. **Salary**: Up to ₹550,000.00 per year Schedule: - Day shift **Education**: - Bachelor's (required) **Experience**: - Quality Assurance (BPO): 1 year (required) Work Location: In person

Job Description: Graduation must Need 1 year of international BPO QA experience. Perform monitoring and feedback of calls No software would be considered.Salary: Up to ₹550,000.00 per yearSchedule: Day shiftEducation: Bachelor's (required)Experience: Quality Assurance (BPO): 1 year (required)Work Location: In person

We are having 3 positions open. Kindly find details below Please find below JD for UPSTOX Customer Service process. Required 2 trainers for upstox inbound process Offer salary 35 k to 45 k in hand Qualification graduate Immediate joiner Background required from broking and trading Immediate joiner Location Airoli Communication skills required...

We are hiring for the role of Quality AuditorBPO with minimum 1 year of experience in Chandivali and Airoli, MumbaiLooking for someone with knowledge on:KRA and KPIs of QA7QC ToolsFatal/non Fatal errorsCall CalibrationDip Check and quality related frameworkDip check and BQ ImprovementPIP ManagementThe max budget for the role is 6LPA.If Interested share your...

Provides day-to-day direction to Lead Associates. - Coordinates with all departments to ensure that the Quality Targets are met. - Designs the Quality Management System that standardizes and documents all processes. - Ensures compliance to contractual deliverables and address team-level issues. - Implement initiatives and projects as needed in order to drive...

We are hiring for the role of Quality Auditor- BPO with minimum 1 year of experience in Chandivali and Airoli, MumbaiLooking for someone with knowledge on:KRA and KPIs of QA7QC ToolsFatal/non Fatal errorsCall CalibrationDip Check and quality related frameworkDip check and BQ ImprovementPIP ManagementThe max budget for the role is 6LPA.If Interested share...

We are seeking a Quality Auditor- BPO with a minimum of 1 year of experience in Chandivali and Airoli, Mumbai.Knowledge on:KRA and KPIs of QA7QC ToolsFatal/non Fatal errorsCall CalibrationDip Check and quality related frameworkDip check and BQ ImprovementPIP ManagementThe maximum budget for this position is 6LPA.If this opportunity interests you, kindly send...

We are looking to fill the position of Quality Auditor- BPO in Chandivali and Airoli, MumbaiRequirements:Minimum 1 year of experienceKnowledge of KRA and KPIs of QAProficiency in 7QC ToolsUnderstanding of Fatal/non Fatal errorsExperience in Call CalibrationFamiliarity with Dip Check and quality related frameworkExperience in Dip check and BQ...

Provides day-to-day direction to Lead Associates. - Coordinates with all departments to ensure that the Quality Targets are met. - Designs the Quality Management System that standardizes and documents all processes. - Ensures compliance to contractual deliverables and address team-level issues. - Implement initiatives and projects as needed in order to drive...

**Designation: AM/DM Quality (BPO Industry)** **Location: Navi Mumbai** **The Incumbent will be responsible to**: - Provides day-to-day direction to Lead Associates. - Coordinates with all departments to ensure that the Quality Targets are met. - Designs the Quality Management System that standardizes and documents all processes. - Ensures compliance to...

Role:CRM/Cust. Service ExecutiveTimings:US-Type Shift (Permanent)Industry:BPOWork Mode:Work from officeFunctional Area:Banking / Financial ServicesKey Skills: Inbound BPO BPO Voice Process BPO Skills BPO industry BPO Hiring BPO Call center International BPO BPO/ITES bpo BPO call centre At least 1 year of relevant working experience in BPO / ITES industry,...

Key Responsibilities:1.       Quality Monitoring and Evaluation:·         Conduct thorough evaluations of customer interactions to assess quality standards, compliance, and customer satisfaction levels.·         Identify areas for improvement and provide actionable feedback to agents and management.2.       Performance Analysis...

Key Responsibilities: 1.       Quality Monitoring and Evaluation:·         Conduct thorough evaluations of customer interactions to assess quality standards, compliance, and customer satisfaction levels.·         Identify areas for improvement and provide actionable feedback to agents and management.2.       Performance Analysis...

Key Responsibilities:1.       Quality Monitoring and Evaluation:·         Conduct thorough evaluations of customer interactions to assess quality standards, compliance, and customer satisfaction levels.·         Identify areas for improvement and provide actionable feedback to agents and management.2.       Performance Analysis...

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 6 months of Customer Care/BPO experience for ITES Company based out of Mumbai. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 6 months of Customer Care/BPO experience for ITES Company based out of Mumbai. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...

**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for people with min 1 year of Customer Care/BPO experience for ITES Company based out of Mumbai. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer...