Senior Vendor Enrollment Representative I

3 weeks ago

Bengaluru, India TOPPAN Edge Inc. Full time

Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team

Role
We are looking for a
Senior Vendor Enrollment Representative I

to innovate, win and grow with us in
Bangalore

Position Summary:
The Vendor Enrollment Representative II is a member of an outbound calling team within the Paymode-X Vendor Enrollment organization that is responsible for high call volume outreach to facilitate Enrollment in Paymode-X. The Paymode-X Vendor Enablement team is a fast-paced, energetic team dedicated to growing our industry leading Paymode-X business to business settlement network primarily through net new Vendor Enrollments.

The Vendor Enrollment Representative II works directly with potential members to enroll them in the Paymode-X service by presenting the benefits of the Paymode-X payment settlement network. The Vendor Advocate Associate specifically focuses on the Paymode-X Basic offering which is a no cost offering to Vendors/ Suppliers and thus a high rate of successfully conversion is expected in this role.

Essential Job Functions:

  • Maintain an ongoing average of 7 enrollments per day or higher.
  • Placing 100+ outbound calls per day to warm leads to drive Paymode-X Vendor enrollments. (95+% of working day)
  • Converting Vendor leads to enrollments via high volume outbound phone calls and email, with calls being the primary activity.
  • Assisting Vendors with questions related to the enrollment process.
  • Effectively educating Vendors on the various aspects of the Paymode-X service to drive enrollment in the Paymode-X network.
  • Present product value propositions in a concise and understandable manner for an audience that includes varying levels of financial services expertise.
  • Responsible for ensuring customer satisfaction is at the forefront of all enrollment activities.
  • Develops strong relationships with other teams to build collaboration and identify potential opportunities to improve efficiencies and process.
  • Has the ability to function in a team atmosphere, appreciate aggressive goals, and possess superior organization and time management skills.
  • Maintain a laser focus on improving oneself and finding innovative ways to continually increase performance.

Required Skills:

  • Strong verbal and written communication skills
  • Ability to function in a team atmosphere, appreciate aggressive goals, and possess superior organization and time management skills.
  • Able to be successful in a fast-paced environment that rewards hard work and self-motivation.
  • Outbound calling experience in a sales or customer service role is preferred.
  • experience is a plus.

Education and Experience:

  • 2+ years of experience working directly with customers in an outbound calling environment.
  • High school diploma or GED Preferred

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.

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