Vendor Enrollment Representative Ii

2 days ago

Bengaluru, India Bottomline Technologies Full time

Position Title: Vendor Enrollment Representative II

Department: 10301 Reports To: Manager of Vendor Enrollment

FLSA: Non-exempt Job Family: Administrative

EEOC: 5 - Administrative Support Workers

**Position Summary**:
The Vendor Enrollment Representative II is a member of an outbound calling team within the Paymode-X Vendor Enrollment organization that is responsible for high call volume outreach to facilitate Enrollment in Paymode-X. The Paymode-X Vendor Enablement team is a fast-paced, energetic team dedicated to growing our industry leading Paymode-X business to business settlement network primarily through net new Vendor Enrollments.

The Vendor Enrollment Representative II works directly with potential members to enroll them in the Paymode-X service by presenting the benefits of the Paymode-X payment settlement network. The Vendor Advocate Associate specifically focuses on the Paymode-X Basic offering which is a no cost offering to Vendors/ Suppliers and thus a high rate of successfully conversion is expected in this role.

**Essential Job Functions**:

- Maintain an ongoing average of 7 enrollments per day or higher.
- Placing 100+ outbound calls per day to warm leads to drive Paymode-X Vendor enrollments. (95+% of working day)
- Assisting Vendors with questions related to the enrollment process.
- Effectively educating Vendors on the various aspects of the Paymode-X service to drive enrollment in the Paymode-X network.
- Present product value propositions in a concise and understandable manner for an audience that includes varying levels of financial services expertise.
- Responsible for ensuring customer satisfaction is at the forefront of all enrollment activities.
- Develops strong relationships with other teams to build collaboration and identify potential opportunities to improve efficiencies and process.
- Has the ability to function in a team atmosphere, appreciate aggressive goals, and possess superior organization and time management skills.
- Maintain a laser focus on improving oneself and finding innovative ways to continually increase performance.

**Required Skills**:

- Strong verbal and written communication skills
- Ability to function in a team atmosphere, appreciate aggressive goals, and possess superior organization and time management skills.
- Able to be successful in a fast-paced environment that rewards hard work and self-motivation
- Outbound calling experience in a sales or customer service role is preferred

**Education and Experience**:

- 2+ years of experience working directly with customers in an outbound calling environment
- High school diploma or GED Preferred

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