Operations manager – training

14 hours ago

Agra, India JOB READY Trainers Full time

About the Role We are looking for a high-ownership Operations Manager who has direct experience running operations in a training, L&D, coaching, skilling, or education services company. This role requires someone who has managed the full training value chain — sales → scheduling → trainer deployment → learner operations → billing → reporting — and can build these processes into a scalable machine. This is not a generic operations role. We want someone who has lived inside the training world, understands how revenue is generated, how trainers are managed, how fulfilment works, and how to keep the entire engine running end-to-end. Key Responsibilities Sales Operations * Own lead flow, qualification, proposals, pricing sheets, and coordination with the sales team * Manage pipeline hygiene, follow-ups, and CRM accuracy * Ensure client commitments are clearly documented before handoff to fulfillment Training Fulfillment & Delivery Ops * Create and maintain SOPs for training delivery, onboarding, scheduling, and trainer assignment * Manage the trainer network (availability, quality, communication, deployment) * Coordinate with enterprise clients for calendars, attendance, reports, assessments, and feedback * Ensure every session, workshop, and project is delivered on time and at expected quality Marketing Operations * Coordinate campaigns, landing pages, trainer funnels, and communication flows * Work with marketing to track conversions, campaign performance, and lead source analytics Finance & Commercial Operations * Manage invoicing, collections, PO processes, and financial hygiene * Track revenue, cost of trainers, margins, and project-wise profitability Process & Systems * Maintain CRM, LMS, project trackers, and dashboards * Create automation and workflows to reduce manual load * Build operational documentation, SOPs, and checklists People & Vendor Coordination * Work closely with trainers, sales team, product team, and clients * Manage escalations, internal communication, and coordination across functions Requirements * Mandatory: Experience as an Operations Manager or similar role inside a training/L&D/coaching/education services company * Strong understanding of training delivery processes, trainer management, and client coordination * Proven experience running sales ops, marketing ops, or revenue ops in a service business * Hands-on with CRM tools (Zoho, Bitrix24, Hub Spot, or similar) * Strong process-building and documentation skills * Ability to enforce discipline, deadlines, and quality across multiple moving parts * High ownership, high accountability, bias toward execution * Ability to work in a fast-moving, entrepreneurial environment Preferred Qualifications * Experience running operations for a training company at scale (10+ trainers, 50+ programs/year) * Experience with LMS, evaluation systems, or digital learning platforms * Prior exposure to AI-enabled training tools is a plus Why Join Us * Build the core operational engine of the world’s largest Performance Coach community * Work on cutting-edge AI-powered practice labs and workforce readiness tools * High impact, high ownership, and a chance to shape a national and global skilling ecosystem

  • Training Manager

    1 week ago

    Agra, Uttar Pradesh, India Strategicore Consulting Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Responsibilities:Collaborate with stakeholders on curriculum design & deliveryMonitor effectiveness through assessments & feedback loopsManage product trainings from start to finishProvident fund

  • Operations manager

    6 days ago

    Agra, India CAB Experiences Full time

    Job description- Operations The Event Operations executive executes events while ensuring that all logistic requirements are carried out according to the event plans. He/she will be managing the event plans and will work closely with the other departments to make sure that all the operational requirements of the events are fulfilled. Location : Hyderabad...

  • Operations Manager

    2 weeks ago

    Agra, India Jet Stream Ent. Full time

    Location: Work From Home (Canada)Reporting To: General ManagerType: Full-timeRole OverviewAre you a highly experienced, results-driven professional with a proven track record in IT operations management? We are seeking a Remote Operations Manager to take charge of our day-to-day business operations. This critical, high-impact role requires a person who is...

  • Operations Coordinator

    1 day ago

    agra, India beBeeFacility Full time

    Job Title: Operations Manager    The Operations Manager will be responsible for overseeing the day-to-day operational activities of the mall and multiplex. This includes ensuring that facilities are maintained and repaired in a timely manner, supervising staff to ensure they are adhering to service level agreements, and managing work orders from tenants...

  • Customer service operator

    1 week ago

    Agra, India Turing Full time

    Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios ,...

  • Hotel Operations Manager

    1 day ago

    Hyderabad, Agra, India Treebo Hotels Full time

    Job Description Job Description: - As a General Manager, you will be responsible for executing the company's strategic vision of democratizing the joy of travel. - You will be responsible for a given area and the portfolio there in to ensure highest levels of guest experience, product quality and business & profitability of the assets. - While managing the...

  • Customer Service Operator

    7 days ago

    Agra, India Turing Full time

    Role Overview:We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management. In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs).Your work will focus on recreating real-world support scenarios, validating...

  • VMC Operator

    1 week ago

    Agra, Uttar Pradesh, India prakash iron foundry Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a VMC Operator, located in Agra. The VMC Operator will be responsible for the day-to-day operation and maintenance of Vertical Machining Centers (VMC). Tasks include setting up and running machines, reading and interpreting blueprints, ensuring quality...

  • Training Business Analyst

    1 week ago

    Agra, India Amicon Hub Services Full time

    Hiring: Business Analyst | Oil & Gas (Frac Operations Domain) &## ; Location: Agra / Noida (In-person managerial round mandatory) &## ; Experience: 7+ Years ⏱ Notice Period: Immediate joiners preferred &## ; Industry: Oil & Gas We’re looking for an experienced Business Analyst (BA) with deep domain knowledge in Oil & Gas – especially Frac operations ....

  • Cluster Clinical Operations Manager

    2 weeks ago

    Agra, Uttar Pradesh, India Mom's Belief Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Department: Clinical ServicesArea of Function: Center OperationsJob Type: Full TimeJob Location: Agra Kanpur -U.P. Kolkata Korba Lucknow Mumbai Pune Punjab Punjagutta Raipur -Chhattisgarh Ranchi Rourkela UjjainTravel: YesParent Management: Ensure smooth handling of parent inquiries across centres.Build and maintain strong relationships with parents to...