Customer service operator

1 week ago


Agra, India Turing Full time

Role Overview: We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management . In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs) . Your work will focus on recreating real-world support scenarios , validating AI-generated outputs, and ensuring compliance, trust, and customer experience standards. What You’ll Do: Recreate workflows for ticket handling, chat/email support, refunds/returns, and knowledge base management . Validate AI-generated outputs in customer support scenarios to ensure accuracy, compliance, and trustworthiness. Simulate escalations, SLA tracking, and quality audits within support workflows. Provide structured annotations and datasets to improve LLM training and evaluation. Required Qualifications: Proven experience in customer service operations (ticket handling, chat/email workflows, refunds/returns, knowledge base upkeep). Familiarity with workflow tools (e.g., Zendesk, Freshdesk, Salesforce Service Cloud, Service Now, Jira, or equivalents). Strong attention to detail and ability to spot weaknesses in AI-generated workflows. Understanding of how operational data is used to train and evaluate LLMs. Excellent written English for creating training-quality datasets and validating AI outputs. Perks of Freelancing with Turing: Remote-first and flexible work environment. Opportunity to work on cutting-edge AI projects with leading LLM companies. Potential for contract extension based on performance and project needs. Offer Details: Commitment: Minimum 30 hours/week (at least 4 hours/day, with 4 hours overlapping PST). Engagement Type: Contractor / Freelancer (no medical or paid leave). Duration: 1 month (possible extension). Know amazing talent? Refer them at turing.com/referrals , and earn money from your network.



  • Agra, India Turing Full time

    Role Overview:We are seeking detail-oriented professionals with hands-on experience in customer service operations, e-commerce, or operations management. In this role, you’ll help build workflows, datasets, and simulations that power the benchmarking of large language models (LLMs).Your work will focus on recreating real-world support scenarios, validating...


  • Agra, India Medi Transcare Pvt.Ltd. Full time

    **CSR- Customer Service Representative** **Education**: Minimum qualification: Graduation (Biomedical Engineer, science, pharmacy background preferred) **Required experience**: 2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred **Mandatory skills**: - Self motivated - Good Communication Skills -...


  • Agra, India GE Healthcare Full time

    Summary This role is responsible for repairing and refurbishing sold or existing products encompassing all types of maintenance services both preventive and corrective Oversees maintenance facilities and field service engineering operations The role directly influences the quality of individual and team outputs Tasks are generally operational or technical in...


  • Agra, India EcoOrigin Full time

    We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.Key ResponsibilitiesSales & Consultation:Engage with potential customers through various channels (phone, email, face-to-face, etc.).Conduct consultations to understand customer needs and recommend suitable products and solutions.Customer...


  • Agra, Uttar Pradesh, India Zyrax Fitness Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionZyrax Fitness is an online fitness startup with over 15,000 customers and a dedicated team of 20+ professionals, united by a mission to revolutionize fitness in India. With a revenue of INR 15 lakhs per month and a 20% monthly growth rate, the company is on track to reach over 1 million customers within five years. Zyrax Fitness stands out...


  • Agra, India Agra Steel And Strips Full time

    We are interested in hiring a dedicated and hardworking individual as a Tele caller to join our Sales Department. **Requirements**: Excellent Communication Skills Great interpersonal skills. **Responsibilities** - Answering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective...


  • Agra, India Go Nature Full time

    Location: Agra Experience Required: Minimum 0 to 1 Year Qualification: Bachelor’s Degree (Any Discipline) Language: Fluent English (Verbal & Written) Employment Type: Full-time Salary: 10,000 - 20,000 per month (based on experience) Industry: Wellness and Fitness Services. Company Description: Go Nature is an online/offline holistic community focused on...


  • Agra, India Go Nature Full time

    Location: Agra Experience Required: Minimum 0 to 1 Year Qualification: Bachelor's Degree (Any Discipline) Language: Fluent English (Verbal & Written) Employment Type: Full-time Salary: 10,000 - 20,000 per month (based on experience) Industry: Wellness and Fitness Services. Company Description: Go Nature is an online/offline holistic community focused on...


  • Agra, India Go Nature Full time

    Location: Agra Experience Required: Minimum 0 to 1 Year Qualification: Bachelor’s Degree (Any Discipline) Language: Fluent English (Verbal & Written) Employment Type: Full-time Salary: 10,000 - 20,000 per month (based on experience) Industry: Wellness and Fitness Services. Company Description: Go Nature is an online/offline holistic community focused on...


  • Agra, India Go Nature Full time

    Location: Agra Experience Required: Minimum 0 to 1 Year Qualification: Bachelor’s Degree (Any Discipline) Language: Fluent English (Verbal & Written) Employment Type: Full-time Salary: 10,000 - 20,000 per month (based on experience) Industry: Wellness and Fitness Services. Company Description: Go Nature is an online/offline holistic community focused on...