Customer Service Representative

2 days ago

Agra, India Medi Transcare Pvt.Ltd. Full time

**CSR- Customer Service Representative**

**Education**:
Minimum qualification: Graduation (Biomedical Engineer, science, pharmacy background preferred)

**Required experience**:
2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred

**Mandatory skills**:

- Self motivated
- Good Communication Skills
- Core Selling Skills
- Good Customer Relationship Management Skills

**Desired skills**:

- Basic internet skills
- Ready to work in Operating Theatre environment
- Exposure to healthcare business

**Job description / KRAs**:

- Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Ethicon as a partner of choice
- Responsible for collecting field level data as required
- Responsible for identifying customer needs and closing sales calls to achieve territory targets
- Ability to drive market creation initiatives under the guidance of EES account manager
- Responsible for maintaining effective distribution management

**Salary**: Up to ₹400,000.00 per year

Schedule:

- Flexible shift

Ability to commute/relocate:

- Agra, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Medical sales: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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