B2B Sales Support Specialist

7 days ago


Mumbai, India JucyGifts - Gifts, Corporate Merchandise and Promotional Products Full time

Company Description

JucyGifts is your 1-Stop-Shop for custom merchandise, event give-aways, promotional freebies, corporate gifting, and festive gifting. We specialize in providing high-quality products that cater to various corporate and promotional needs. Our wide range of offerings ensures that we have something for every occasion and requirement, making us a trusted partner for businesses looking to enhance their brand presence through thoughtful, customizable gifts.

Role Description

This is a full-time, on-site role based in Mumbai for a B2B Sales Support Specialist at JucyGifts. The B2B Sales Support Specialist will be responsible for supporting the sales team in various functions such as customer service, ensuring customer satisfaction, handling sales operations, and maintaining effective communication with clients. Daily tasks will involve assisting with sales processes, responding to customer inquiries, managing orders, and providing exceptional service to ensure a positive client experience.

Qualifications

  • Strong Analytical Skills for interpreting data and making informed decisions
  • Excellent Customer Service and Customer Satisfaction skills to ensure client needs are met
  • Strong Communication skills for effective interaction with clients and team members
  • Experience in Sales Operations to support sales team and streamline processes
  • Ability to work collaboratively in a team environment
  • Proficiency in standard office software and CRM systems
  • Previous experience in the merchandise or gifting industry is a plus
  • Bachelor's degree in Business, Marketing, or a related field


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