CRM Executive

4 weeks ago

Gurugram, India noon Full time

Who are we?

noon.com is a technology leader with a simple mission: to be the best place to buy and sell

things. In doing this we hope to accelerate the digital economy of the Middle East, empowering

regional talent and businesses to meet the full range of consumers' online needs.

noon operates without boundaries; we are aggressively and voraciously ambitious. Starting in

2017 with noon.com, the region’s homegrown e-commerce platform and leading online shopping

destination, noon is now a digital ecosystem of products and services - noon, noon Minutes,

noon Food, NowNow, and noon Pay.

We are creating the Middle East’s local digital champion and are looking for world-class talent to

join our team.


What you’ll do:

● Implement campaigns and optimize the CRM performance of Noon marketplaces to

drive traffic, engagement and retention

● Be thorough with any CRM tool (Braze) in terms of learning & executing new features and

following best practices based on industry benchmarking

● Run day to day operations including coordinating with cross functional

teams (merchandising, design, content and different marketplaces)

and execute daily campaigns

● Be able to review channel performance data and optimize campaigns

accordingly

● Good communication skills and manage expectations with internal and external

stakeholders

● Brainstorm new ways to segment and target different types of users and focusing on

constantly evolving the channel


What you’ll need:

● Bachelor’s or an equivalent degree with min. 1 year of relevant CRM experience

● Hands-on experience with using a CRM tool (Clevertap, Braze, etc)

● Comfortable in a fast-paced, multi-tasked and high energy environment

● Outstanding verbal and written communication and collaboration skills

● History of teamwork and willingness to roll up one's sleeves to get the job done

● Aptitude for organization, flexibility and producing results


Who will excel?

● We’re looking for candidates who thrive in a fast-paced, dynamic start-up environment.

We’re searching for problem solvers, people who operate with a bias for action and have

a deep understanding of the importance of resourcefulness over reliance.

● Candor is our only default. Demanding unequivocal high standards should be

non-negotiable because quality matters. We want people who are radically candid,

cohorts who commit to settling for nothing but the best - in hiring, in accepting work from

colleagues, and in your own work.

● Ours is not an easy mission, but it is a meaningful one. Every hire must actively raise the bar

of talent in the company to help us reach our vision.

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