Desktop Support Lead
2 weeks ago
KNOWLEDGE & REQUIREMENT:
Associate degree or relevant certification in a computer-related field (e.g., Computer Science, Information Technology).
Strong knowledge of computer systems, networks, and operating systems (Windows, Linux, etc.).
Familiarity with network protocols and technologies (TCP/IP, DNS, DHCP, VPN, etc.).
Proficiency in troubleshooting hardware, software, and network issues.
Excellent communication and interpersonal skills.
Ability to work independently and in a team environment.
Strong problem-solving and analytical thinking abilities.
Attention to detail and ability to prioritize tasks effectively.
EDUCATION & EXPERIENCE REQUIREMENTS :
Minimum years of work experience: 6-9 years
Minimum 6 years of desktop support experience
WORKING CONDIDTIONS:
Business hours, Monday – Sunday – 5 days a week on a rotational shift basis.
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