Desktop Support Specialist
2 months ago
Desktop Support Admin
Experience: 6 - 12 Years
Location: Bangalore
Job Description
- Providing remote assistance to end-users using desktop applications, chat features, emails, and phone assistance to customers
- Follow KEDBs, Wikis for resolving technical issues and follow the defined processes (SOPs) while attempting to resolve the incidents
- Troubleshooting and resolving hardware and software issues remotely to help end-users
- Assisting end-users to set up accounts and install applications for a seamless onboarding experience
- Establishing network configurations to guarantee ideal application performance
- IT troubleshooting using targeted customer inquiries by conducting remote diagnostics and system analysis
- Giving users step-by-step instructions for resolving technological issues
- Responding and following up quickly to technical questions and escalating complex technical issues to appropriate teams
- Documenting and recording error reports and keeping track of performance indicators
- Collaborating with on-site technicians and customer support teams
- Staying updated with the latest technologies and software updates
Key Requirements
- You have a degree/diploma in Computer Science or equivalent as well as prior experience as a Remote support engineer
- You possess a comprehensive understanding of the Windows, Linux, and Mac OS environments
- You are proficient with helpdesk and remote desktop programs like Freshdesk and Zendesk
- You have an advanced understanding of IT setup, hardware, and software
- You have an exceptional aptitude for identifying and prioritizing IT issues
-
Desktop Support Specialist
2 months ago
bangalore, India Tata Consultancy Services Full timeDesktop Support SpecialistExperience: 6 - 12 YearsLocation: BangaloreJob DescriptionProviding remote assistance to end-users using desktop applications, chat features, emails, and phone assistance to customersFollow KEDBs, Wikis for resolving technical issues and follow the defined processes (SOPs) while attempting to resolve the incidentsTroubleshooting and...
-
Desktop Support Specialist
2 months ago
bangalore, India Tata Consultancy Services Full timeDesktop Support Specialist Experience: 6 - 12 Years Location: Bangalore Job Description Providing remote assistance to end-users using desktop applications, chat features, emails, and phone assistance to customers Follow KEDBs, Wikis for resolving technical issues and follow the defined processes (SOPs) while attempting to resolve the incidents...
-
Desktop Support Specialist
2 months ago
bangalore, India Tata Consultancy Services Full timeDesktop Support SpecialistExperience: 6 - 12 YearsLocation: BangaloreJob DescriptionProviding remote assistance to end-users using desktop applications, chat features, emails, and phone assistance to customersFollow KEDBs, Wikis for resolving technical issues and follow the defined processes (SOPs) while attempting to resolve the incidentsTroubleshooting and...
-
Desktop Support Specialist
4 weeks ago
bangalore, India Tata Consultancy Services Full timeJob Role : Desktop SupportExperience Required: 4 to 10 YrsLocation : BengaluruJD:1.Primary focus on day to day operational tickets. 2. Desktop/laptops Support- Hardware, Software, Apps Installs/Setups, printers, phones, network, Windows, UNIX, and Linux systems 3. VOICE/DATA Support: Manage and handle Analog/Digital/VOIP phone 4. IT Ticket queue management...
-
Desktop Support Specialist
4 weeks ago
bangalore, India Tata Consultancy Services Full timeJob Role : Desktop Support Experience Required: 4 to 10 Yrs Location : Bengaluru JD: 1.Primary focus on day to day operational tickets. 2. Desktop/laptops Support- Hardware, Software, Apps Installs/Setups, printers, phones, network, Windows, UNIX, and Linux systems 3. VOICE/DATA Support: Manage and handle Analog/Digital/VOIP phone 4. IT Ticket queue...
-
Desktop Support Specialist
3 weeks ago
Kolkata/Jharkhand/Goa/Jamshedpur/Ranchi/Patna/Pune/Bangalore, India Aricent Full timeJob Title: Desktop Support EngineerJob Summary:We are seeking a highly skilled Desktop Support Engineer to join our team at Aricent. The successful candidate will be responsible for providing technical support and maintenance for our IT infrastructure, including servers, network devices, and desktop computers.Key Responsibilities:Provide technical support...
-
Desktop Support Specialist
3 weeks ago
Kolkata/Jharkhand/Goa/Jamshedpur/Ranchi/Patna/Pune/Bangalore, India Aricent Full timeJob DescriptionJob Title: Desktop Support EngineerJob Summary:We are seeking a highly skilled Desktop Support Engineer to join our team at Aricent. The successful candidate will be responsible for providing technical support and maintenance for our IT infrastructure, including desktops, laptops, and network devices.Key Responsibilities:Provide technical...
-
Desktop Support Specialist
14 hours ago
bangalore, India Vervent Full timeSummary:- Provides “Tier Two” support to end users on a variety of IT-related issues. Identifies, researches, and resolves simple to complex technical problems.- Responds to telephone calls, email and personnel requests for technical support.- Documents, tracks, and monitors the problem, start-to-finish, to ensure a timely resolution.- Duties include...
-
Desktop Support Specialist
13 hours ago
Bangalore, India Vervent Full timeSummary: Provides “Tier Two” support to end users on a variety of IT-related issues. Identifies, researches, and resolves simple to complex technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem, start-to-finish, to ensure a timely resolution. Duties...
-
Desktop Support Specialist
2 weeks ago
Kolkata/Jharkhand/Goa/Jamshedpur/Ranchi/Patna/Pune/Bangalore, India Aricent Full timeJob Title: Desktop Support EngineerJob Responsibilities:As a Desktop Support Engineer at Aricent, you will be responsible for providing technical support and maintenance for all IT products, including servers, lease lines, networks, firewalls, and more. You will also be responsible for handling IT assets, tracking maintenance records, and configuring and...
-
Desktop support engineer
3 weeks ago
Bangalore, India Rebel Foods Full timeRebel Foods, formerly known as Faasos, is a leading chain of Online Restaurants operating in 10 countries and serving over 2 million customers. With a network of 4000+ Restaurants across 450+ Kitchens, Rebel Foods has revolutionized the concept of cloud kitchen models. The company partners with over 20 brands globally, creating a diverse culinary...
-
Desktop Support Engineer
1 month ago
bangalore, India Rebel Foods Full timeRebel Foods, formerly known as Faasos, is a leading chain of Online Restaurants operating in 10 countries and serving over 2 million customers. With a network of 4000+ Restaurants across 450+ Kitchens, Rebel Foods has revolutionized the concept of cloud kitchen models. The company partners with over 20 brands globally, creating a diverse culinary experience...
-
Desktop Support Engineer
4 weeks ago
bangalore, India Rebel Foods Full timeRebel Foods, formerly known as Faasos, is a leading chain of Online Restaurants operating in 10 countries and serving over 2 million customers. With a network of 4000+ Restaurants across 450+ Kitchens, Rebel Foods has revolutionized the concept of cloud kitchen models. The company partners with over 20 brands globally, creating a diverse culinary experience...
-
Desktop Support Engineer
3 weeks ago
Bangalore, India Rebel Foods Full timeRebel Foods, formerly known as Faasos, is a leading chain of Online Restaurants operating in 10 countries and serving over 2 million customers. With a network of 4000+ Restaurants across 450+ Kitchens, Rebel Foods has revolutionized the concept of cloud kitchen models. The company partners with over 20 brands globally, creating a diverse culinary experience...
-
Desktop Support Engineer
1 month ago
bangalore, India ThoughtSol Infotech Pvt. Ltd Full timePosition: Desktop Support Engineer Experience: Minimum 1 year Location: Bangalore Key Responsibilities: Provide advanced troubleshooting and resolution for escalated hardware, software, and network-related incidents. Analyze recurring technical issues, identify root causes, and implement permanent solutions to minimize incident recurrence. Assist with...
-
Desktop Support Engineer
1 month ago
bangalore, India ThoughtSol Infotech Pvt. Ltd Full timePosition: Desktop Support EngineerExperience: Minimum 1 yearLocation: BangaloreKey Responsibilities:Provide advanced troubleshooting and resolution for escalated hardware, software, and network-related incidents.Analyze recurring technical issues, identify root causes, and implement permanent solutions to minimize incident recurrence.Assist with the...
-
Desktop Support Engineer
1 month ago
Bangalore City, India ThoughtSol Infotech Pvt. Ltd Full timePosition: Desktop Support EngineerExperience: Minimum 1 yearLocation: BangaloreKey Responsibilities:Provide advanced troubleshooting and resolution for escalated hardware, software, and network-related incidents.Analyze recurring technical issues, identify root causes, and implement permanent solutions to minimize incident recurrence.Assist with the...
-
Desktop support engineer
3 weeks ago
Bangalore, India ITC Infotech Full timeGreetings from ITC Infotech!! We have an Job Oppenings for 2 locations such as : Bengaluru and Malur (Kolar Karnataka), Exp : 1 to 5 Years About the Role: Outlook configuration, Printers, Installation, Windows, Vendor Management Asset Management Email Support End User Security Management L1 Network Support (LAN) Desktop / Printer / Other IT...
-
Desktop Support Engineer
3 weeks ago
bangalore, India ITC Infotech Full timeGreetings from ITC Infotech!!We have an Job Oppenings for 2 locations such as :Bengaluru and Malur (Kolar Karnataka), Exp : 1 to 5 YearsAbout the Role: Outlook configuration, Printers, Installation, Windows,Vendor ManagementAsset ManagementEmail SupportEnd User Security Management L1 Network Support (LAN) Desktop / Printer / Other IT Equipment Management SLA...
-
Desktop support engineer
3 days ago
Bangalore City, India Rebel Foods Full timeRebel Foods, formerly known as Faasos, is a leading chain of Online Restaurants operating in 10 countries and serving over 2 million customers. With a network of 4000+ Restaurants across 450+ Kitchens, Rebel Foods has revolutionized the concept of cloud kitchen models. The company partners with over 20 brands globally, creating a diverse culinary experience...