Service and Support Engineer
2 weeks ago
Service and Support Engineer
A Software Support Engineer is responsible for providing technical support to clients in offline and remotely. Giving such assistance means that it’s all about solving problems from the moment they call the customer service line until the caller’s issues are resolved.
Job description
. Build personalized relationships with customers Point of Contact for customers
. Works closely to ensure customers are looked after seamlessly
. Understands customer expectations through detailed dialogue
. Shares information transparently, offers the best options; coordinates with all related services
. Explains in detail the financial aspects; up-sells product when applicable
. Should be willing to travel to a customer's location for work
-
Service and Support Engineer
2 months ago
Kochi, India PaulCart E Commerce Pvt. Ltd. Full timeService and Support Engineer A Software Support Engineer is responsible for providing technical support to clients in offline and remotely. Giving such assistance means that it’s all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. Job description . Build personalized...
-
Development Support Engineer
4 weeks ago
Kochi, India Xerox Full timeGeneral InformationPress space or enter keys to toggle section visibilityCity Kochi State/Province Kerala Country India Department Design & Development Engineering Date Thursday, April 25, 2024 Working time Full-time Ref# 20032316 Job Level Individual Contributor Job Type Experienced Job Field Design & Development Engineering Seniority Level...
-
Lead-IT Support/ Desktop Support Engineer
2 weeks ago
kochi, India Mantle Solutions Private Limited Full timeLead-IT Support/ Desktop Support Engineer Job Title: Lead-IT Support/ Desktop Support EngineerLocation: Lulu Cyber Tower 2, Infopark, CochinExperience:7-9 years of work experience in the field of IT supportQualification: MCA/ B.tech-ComputerIT certifications like CCNA, RHCE will be an added advantageDuties And ResponsibilitiesLooking for a...
-
Lead-IT Support/ Desktop Support Engineer
3 weeks ago
Kochi, India Mantle Solutions Private Limited Full timeLead-IT Support/ Desktop Support Engineer Job Title: Lead-IT Support/ Desktop Support Engineer Location: Lulu Cyber Tower 2, Infopark, Cochin Experience:7-9 years of work experience in the field of IT support Qualification: MCA/ B.tech-Computer IT certifications like CCNA, RHCE will be an added advantage Duties And Responsibilities Looking for...
-
Lead-IT Support/ Desktop Support Engineer
2 weeks ago
Kochi, India Mantle Solutions Private Limited Full timeLead-IT Support/ Desktop Support EngineerJob Title: Lead-IT Support/ Desktop Support EngineerLocation: Lulu Cyber Tower 2, Infopark, CochinExperience:7-9 years of work experience in the field of IT supportQualification: MCA/ B.tech-ComputerIT certifications like CCNA, RHCE will be an added advantageDuties And ResponsibilitiesLooking for a well-qualified lead...
-
Support Engineer
2 weeks ago
kochi, India CONNECTING 2 WORK Full timeJob Description We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating...
-
Support Engineer( Dot Net)
1 month ago
Kochi, India Onesoft Technologies LLP Full timeSupport Engineer( Dot Net) Job Title : Support Engineer( Dot Net) Job Description: We are seeking a proactive and customer-focused Support Engineer with expertise in .NET technologies to join our support team. As a Support Engineer, you will be responsible for providing technical assistance to customers, troubleshooting issues related to our...
-
Support Engineer( Dot Net)
4 weeks ago
kochi, India Onesoft Technologies LLP Full timeSupport Engineer( Dot Net) Job Title : Support Engineer( Dot Net)Job Description:We are seeking a proactive and customer-focused Support Engineer with expertise in .NET technologies to join our support team. As a Support Engineer, you will be responsible for providing technical assistance to customers, troubleshooting issues related to our...
-
Customer Support Engineer(freshers)
2 months ago
kochi, India Feathersoft Info Solutions Private Limited Full timeCustomer Support Engineer(freshers) Job DescriptionYou will deliver Tier I technical support for customers and escalate critical issues to Tier II support.Understanding the tickets and issue those tickets to the concerned person.Providing accurate, valid, and complete information by using the right tools, methods, and processes.Ensuring a high...
-
Customer Support Engineer(freshers)
2 months ago
Kochi, India Feathersoft Info Solutions Private Limited Full timeCustomer Support Engineer(freshers) Job Description • You will deliver Tier I technical support for customers and escalate critical issues to Tier II support. • Understanding the tickets and issue those tickets to the concerned person. • Providing accurate, valid, and complete information by using the right tools, methods, and...
-
Mobile Application Support Engineer
1 month ago
Kochi, India Emsyne Technologies Privated Limited Full timeMobile Application Support EngineerExperience: 1 to 3 yearsResponsibilities:Supporting and Guiding new and existing customers via email, call, Google meet, etc.Identifying customers needs, clarify information, research, provide solutions and/or alternatives.Documentation, recording and updating incidents and issues reported by customers.Coordination with...
-
Customer Service Executive
1 month ago
Kochi, India Black and White Creations Pvt.Ltd Full timeWe are looking for a qualified Female Customer Support Executive for our advertising company to offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring...
-
Business Support Assistant
4 weeks ago
Kochi, India Snow Planners And Builders Full timeWe are hiring for **Business Support Associate** Location - Kochi Salary - 2.6- 3.4LPA Rotational Shift with Rotational Week off Should have Excellent English communication Fresher and Exp both can apply Immediate joiners preferable ! Graduation or 12th or Diploma Process - International Voice Process and International Non Voice - Assist customers...
-
Technical Support Engineer
1 month ago
Kochi, India Feathersoft Info Solutions Private Limited Full timeTechnical Support EngineerJob DescriptionExperience : 2 - 5YearsRequired Skills :• Good knowledge in ms sql• Previous experience in healthcare\payment domain• Knowledge in data integration concepts(Out of the box thinking)• Experience in ticketing system such as JIRA and Zendesk• Good communication level and able to coordinate deployments and data...
-
Customer Service Executive
1 month ago
Kochi, India Iwatch Support Services Pvt Ltd Full timeNo of posts: 2 Salary : Rs.8000 per month **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: From ₹8,822.29 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Day shift Supplemental pay types: - Performance bonus COVID-19 considerations: no **Education**: - Bachelor's...
-
Mobile Application Support Engineer
2 months ago
Kochi, India Emsyne Technologies Privated Limited Full timeMobile Application Support Engineer Experience: 1 to 3 years Responsibilities: Supporting and Guiding new and existing customers via email, call, Google meet, etc. Identifying customers needs, clarify information, research, provide solutions and/or alternatives. Documentation, recording and updating incidents and issues reported by customers....
-
Mobile Application Support Engineer
2 months ago
kochi, India Emsyne Technologies Privated Limited Full timeMobile Application Support Engineer Experience: 1 to 3 yearsResponsibilities:Supporting and Guiding new and existing customers via email, call, Google meet, etc.Identifying customers needs, clarify information, research, provide solutions and/or alternatives.Documentation, recording and updating incidents and issues reported by...
-
IT Support
1 month ago
Kochi, India EnergyScape Renewables Full timeJob Position: IT Support EnergyScape Renewables A leader in Solar Design & Engineering Services, we provide solar PV designs, drafting, modeling, engineering, and quality-checking services to some of the leading solar installation companies in the USA. This rapidly growing company has had historical success in all markets and is looking to continually grow...
-
Technical Support Engineer
2 months ago
kochi, India Feathersoft Info Solutions Private Limited Full timeTechnical Support Engineer Job DescriptionExperience : 2 - 5YearsRequired Skills : • Good knowledge in ms sql • Previous experience in healthcare\payment domain • Knowledge in data integration concepts(Out of the box thinking) • Experience in ticketing system such as JIRA and Zendesk • Good communication level and able to coordinate...
-
Technical Support Engineer
2 months ago
Kochi, India Feathersoft Info Solutions Private Limited Full timeTechnical Support Engineer Job Description Experience : 2 - 5Years Required Skills : • Good knowledge in ms sql • Previous experience in healthcare\payment domain • Knowledge in data integration concepts(Out of the box thinking) • Experience in ticketing system such as JIRA and Zendesk • Good communication level and able to...