Service and Support Engineer
4 weeks ago
Service and Support Engineer
A Software Support Engineer is responsible for providing technical support to clients in offline and remotely. Giving such assistance means that it’s all about solving problems from the moment they call the customer service line until the caller’s issues are resolved.
Job description
. Build personalized relationships with customers Point of Contact for customers
. Works closely to ensure customers are looked after seamlessly
. Understands customer expectations through detailed dialogue
. Shares information transparently, offers the best options; coordinates with all related services
. Explains in detail the financial aspects; up-sells product when applicable
. Should be willing to travel to a customer's location for work
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Development Support Engineer
2 weeks ago
Kochi, India Xerox Full timeGeneral InformationPress space or enter keys to toggle section visibilityCity Kochi State/Province Kerala Country India Department Design & Development Engineering Date Thursday, April 25, 2024 Working time Full-time Ref# 20032316 Job Level Individual Contributor Job Type Experienced Job Field Design & Development Engineering Seniority Level...
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IT Analyst
2 weeks ago
Kochi, India Brennan IT India Private Limited Full timeCareer Opportunities: IT Analyst / Technical Support Engineer Brennan has couple of positions open for our Service desk. This role would require you to closely work with our 350+ Australian clients to resolve their technical issues. Purpose of Role: • MUST have atleast 6 months of experience in IT Service Desk / Windows Server / Wintel /...
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IT Analyst
2 weeks ago
kochi, India Brennan IT India Private Limited Full timeCareer Opportunities: IT Analyst / Technical Support Engineer Brennan has couple of positions open for our Service desk. This role would require you to closely work with our 350+ Australian clients to resolve their technical issues.Purpose of Role:• MUST have atleast 6 months of experience in IT Service Desk / Windows Server / Wintel /...
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Lead-IT Support/ Desktop Support Engineer
2 days ago
Kochi, India Mantle Solutions Private Limited Full timeLead-IT Support/ Desktop Support Engineer Job Title: Lead-IT Support/ Desktop Support Engineer Location: Lulu Cyber Tower 2, Infopark, Cochin Experience:7-9 years of work experience in the field of IT support Qualification: MCA/ B.tech-Computer IT certifications like CCNA, RHCE will be an added advantage Duties And Responsibilities Looking for...
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Lead-IT Support/ Desktop Support Engineer
2 days ago
kochi, India Mantle Solutions Private Limited Full timeLead-IT Support/ Desktop Support Engineer Job Title: Lead-IT Support/ Desktop Support EngineerLocation: Lulu Cyber Tower 2, Infopark, CochinExperience:7-9 years of work experience in the field of IT supportQualification: MCA/ B.tech-ComputerIT certifications like CCNA, RHCE will be an added advantageDuties And ResponsibilitiesLooking for a...
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Kochi, India Focuz Group Of Companies Full timeCompany DescriptionFocuz Group is a multi-million dollar business conglomerate established in 1978 with diversified businesses in Automobiles, IT, and ITES. The group is supported by over 2000 committed staff force and is constantly expanding.Role DescriptionThis is a full-time, on-site role for a CRANE/BACKHOE SERVICE ENGINEER . The Service Engineer will be...
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Support Engineer( Dot Net)
2 weeks ago
Kochi, India Onesoft Technologies LLP Full timeSupport Engineer( Dot Net) Job Title : Support Engineer( Dot Net) Job Description: We are seeking a proactive and customer-focused Support Engineer with expertise in .NET technologies to join our support team. As a Support Engineer, you will be responsible for providing technical assistance to customers, troubleshooting issues related to our...
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Support Engineer( Dot Net)
1 week ago
kochi, India Onesoft Technologies LLP Full timeSupport Engineer( Dot Net) Job Title : Support Engineer( Dot Net)Job Description:We are seeking a proactive and customer-focused Support Engineer with expertise in .NET technologies to join our support team. As a Support Engineer, you will be responsible for providing technical assistance to customers, troubleshooting issues related to our...
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Customer Support Engineer(freshers)
4 weeks ago
kochi, India Feathersoft Info Solutions Private Limited Full timeCustomer Support Engineer(freshers) Job Description • You will deliver Tier I technical support for customers and escalate critical issues to Tier II support. • Understanding the tickets and issue those tickets to the concerned person. • Providing accurate, valid, and complete information by using the right tools, methods, and processes....
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Customer Support Engineer(freshers)
4 weeks ago
Kochi, India Feathersoft Info Solutions Private Limited Full timeCustomer Support Engineer(freshers) Job Description • You will deliver Tier I technical support for customers and escalate critical issues to Tier II support. • Understanding the tickets and issue those tickets to the concerned person. • Providing accurate, valid, and complete information by using the right tools, methods, and...
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Mobile Application Support Engineer
3 weeks ago
Kochi, India Emsyne Technologies Privated Limited Full timeMobile Application Support EngineerExperience: 1 to 3 yearsResponsibilities:Supporting and Guiding new and existing customers via email, call, Google meet, etc.Identifying customers needs, clarify information, research, provide solutions and/or alternatives.Documentation, recording and updating incidents and issues reported by customers.Coordination with...
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IT Production Support
7 days ago
Kochi, India Direct7 Networks Full timeWe are seeking a talented and dedicated Production Support Engineer to join our team at Direct7 Networks. As a Production Support Engineer, you will play a vital role in ensuring the smooth operation and maintenance of our Services and Systems in a production environment. You will collaborate closely with cross-functional teams, troubleshoot technical...
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Customer Support Executive
4 weeks ago
Kochi, India Black and White Creations Pvt.Ltd Full timeWe are looking for a qualified Female Customer Support Executive for our advertising company to offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring...
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Technical Support Engineer
3 weeks ago
Kochi, India Feathersoft Info Solutions Private Limited Full timeTechnical Support EngineerJob DescriptionExperience : 2 - 5YearsRequired Skills :• Good knowledge in ms sql• Previous experience in healthcare\payment domain• Knowledge in data integration concepts(Out of the box thinking)• Experience in ticketing system such as JIRA and Zendesk• Good communication level and able to coordinate deployments and data...
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Mobile Application Support Engineer
4 weeks ago
Kochi, India Emsyne Technologies Privated Limited Full timeMobile Application Support Engineer Experience: 1 to 3 years Responsibilities: Supporting and Guiding new and existing customers via email, call, Google meet, etc. Identifying customers needs, clarify information, research, provide solutions and/or alternatives. Documentation, recording and updating incidents and issues reported by customers....
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Mobile Application Support Engineer
4 weeks ago
kochi, India Emsyne Technologies Privated Limited Full timeMobile Application Support Engineer Experience: 1 to 3 yearsResponsibilities:Supporting and Guiding new and existing customers via email, call, Google meet, etc.Identifying customers needs, clarify information, research, provide solutions and/or alternatives.Documentation, recording and updating incidents and issues reported by...
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Business Support Assistant
4 weeks ago
Kochi, India Snow Planners And Builders Full timeWe are hiring for Business Support Associate - Location - Kochi - Salary - 3- 3.4LPA - Rotational Shift with Rotational Week off (5 working days) - Should have Excellent English communication - Fresher and Exp both can apply - Immediate joiners preferable ! - Graduation or 12th or Diploma - Assist customers with installation / uninstallation products -...
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Technical Support Engineer
4 weeks ago
Kochi, India Feathersoft Info Solutions Private Limited Full timeTechnical Support Engineer Job Description Experience : 2 - 5Years Required Skills : • Good knowledge in ms sql • Previous experience in healthcare\payment domain • Knowledge in data integration concepts(Out of the box thinking) • Experience in ticketing system such as JIRA and Zendesk • Good communication level and able to...
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Technical Support Engineer
4 weeks ago
kochi, India Feathersoft Info Solutions Private Limited Full timeTechnical Support Engineer Job DescriptionExperience : 2 - 5YearsRequired Skills : • Good knowledge in ms sql • Previous experience in healthcare\payment domain • Knowledge in data integration concepts(Out of the box thinking) • Experience in ticketing system such as JIRA and Zendesk • Good communication level and able to coordinate...
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IT Support
4 weeks ago
Kochi, India EnergyScape Renewables Full timeJob Position: IT Support EnergyScape Renewables A leader in Solar Design & Engineering Services, we provide solar PV designs, drafting, modeling, engineering, and quality-checking services to some of the leading solar installation companies in the USA. This rapidly growing company has had historical success in all markets and is looking to continually grow...