Customer Experience Manager

We are on the hunt for our next Customer Service Champion!As part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address the pressing needs and concerns of our online ordering customers and elevate the standard of Zomato's customer service.Here, you're not just an Associate; you are on the path to leadership....

Job descriptionJob Title: Customer Success ExecutiveExperience: 1yearsLocation: Gurgaon, HaryanaKey Skills: 1) Customer Experience Executive.2) B2C3) Customer Retention.4) Customer Success.5) Renewals.The job description of a Customer Experience Manager typically involves overseeing and enhancing the overall experience that customers have with a company's...

Essential capabilitiesAbility to analyse qualitative and quantitative data and draw conclusionsStrong attention to detail and investigative skillsAbility to communicate in a clear and structured way and build/maintain relationshipsAbility to clearly articulate decision making in writingGood verbal and written communication skillsUnderstanding of and...

Skills Photoshop, Illustrator, InDesign, Figma, Sketch, Adobe XDExperience 6-10 Years Location GurugramNotice Period Immediate Joiners only Job Description:Translate business goal into user centric design solutions.Work closely with stakeholders and the cross functional teams to understand project requirements.Prepare estimations and work on UI deliverable...

Hiring for a Onboarding Manager for a growing B2B Saas company in to subscription management app business. Its a Pre seed funded and profitable business company.Looking people form B2B sass experience only and should be comfortable for working from office and US shiftsJob Location Gurgaon5 Days working from office and US shiftsTeam size 3-4 People...

Designation: Customer Care Specialist (US process)Job Location Gurugram, Work from Office mode onlyRoles and Responsibilities of a Customer Care Specialist · Customer Service through calls· Ensure timely and accurate service delivery at defined productivity levels· Build client & domain knowledge to be able to deliver a resolution on the first...

Job Description:We are seeking a dynamic and experienced Product Manager with a background in B2B SaaS tools, particularly in the realms of e-commerce or digital marketing. As a Product Manager at AdYogi.Com, you will play a pivotal role in driving the development and enhancement of our product offerings, ensuring they remain competitive, user-friendly, and...

Role Mission and Responsibilities:Develop and implement strategies/plans to achieve growth Conduct market research and analyze consumer trends. Make informed decisions of what should we experiment with. Monitor market dynamics, including consumer preferences, industry trends, and regulatory changes, and adjust category strategies accordingly. Think of...

Join our dynamic team as a Renewals Sales Manager and lead a high functioning inside sales team to new heights in renewal success! Are you passionate about driving renewal sales conversations and nurturing talent? We're seeking a seasoned leader to motivate and mentor our inside sales team, ensuring they exceed targets and deliver exceptional results in...

Client Servicing Manager Gurgaon 3 6 years ₹ 6 lacs 8 lacs PA GurugramJob DescriptionWe are looking for a customer service-oriented client relationship manager to foster positive relationships with clients by receiving and analyzing feedback to make our services more enjoyable.Client relationship managers are also responsible for handling complaints and...

Job Responsibilities Advance CRM Product ManagerAlign & gather business requirements from Kia India stakeholders related to CRM digital platforms & related process improvements.Administers and configures the CRM system to fit the organization's needsWell verse with Automobile Dealer Operation StructureCreates reports and dashboards to analyze customer...

Company Description Bellplus Media is a digital advertising company located in Hyderabad. We specialize in bringing brands to life through powerful messaging and intelligent software. Our user-friendly digital outdoor advertising screens can be customized to align with any business, providing tangible and measurable results. With our innovative strategies...

Job Title: Lead User Experience Research (Design Thinking Facilitator)Company: Global Finance FirmLocation: GurugramExperience: 10+ years in UX ResearchResponsibilities:Collaborate with cross-functional teams to identify opportunities for user-centered design approaches.Conduct qualitative and quantitative UX research to enhance product...

The ideal candidate will be a professional who assists with ongoing marketing campaigns by collecting audience feedback, creating graphs, charts, and slides to present to decision-makers, and conducting market research to understand the target audience. ResponsibilitiesPrepare and manage marketing calendar in sync with the monthly, quarterly and annual...

What You Will Do:New customer acquisition & Key account management in the existing/emerging market categories and conversion of leadsPreparing short-term and long-term sales plans, sales approaches, and strategiesConsistently achieve revenue targets in line with team/organizational objectivesCustomer relationship management Build and manage existing business...

Company Description is a renowned real estate agency in Gurugram, dedicated to providing the best-in-class real estate services. Our experienced professionals assist clients in finding their ideal properties that meet their requirements. At this company, we prioritize our clients and treat them like family. We are a long-term oriented company that focuses on...

This role will conceptualize and execute various acquisition strategies, both paid and organic, and manage comprehensive digital marketing campaigns. This role is pivotal in driving brand awareness, acquiring customers. enhancing digital presence, and analyzing campaign performance to optimize consumer journey and conversion rates Your responsibilities will...

Airtel product team is building the next wave of digital products to meet customers' needs. We are investing heavily in our platform and extensibility solutions that will grow our business and build a synergistic ecosystem that includes customers, partners, and us. As a team, we pride ourselves in reinventing customer experiences by analyzing their pain...

Entity: Tier 1 Strategy & Consulting OrganizationPractice: Marketing Analytics Conversational AIExp 4 to 8 years and 7 to 12 years Job location: Bangalore/Gurgaon/Hyderabad/MumbaiWho we are looking for? Should have hands on experience with at least one Machine learning algorithm, Logistic Regression, Random Forest, K-Means Clustering. Fallout Analytics, NLP,...

Responsibilities Develop and implement comprehensive marketing strategies and plans aligned with business objectives Manage the marketing budget and ensure effective allocation of resources across campaigns and initiatives Collaborate with cross-functional teams, including sales, product development, and customer service, to align marketing efforts with...