Sales Manager

About Us

Creditor Academy is an American company dedicated to empowering individuals and businesses to achieve their goals. As a Private Education Association, we specialize in offering high-quality courses crafted by professional instructional designers, alongside essential business services tailored for private sector operations. Whether it's securing assets, building credit, or managing trusts, we provide the knowledge, tools, and support necessary for success. Join us in our mission to deliver exceptional education and innovative solutions that make a real impact.

Job Summary:

The Sales Manager is responsible for overseeing the sales team and driving sales growth within the organization. The role requires a blend of leadership, strategy, and hands-on execution to meet the company's revenue targets and foster a positive team environment. This position involves managing a team of sales representatives, creating sales strategies, analyzing market trends, and working closely with other departments to ensure customer satisfaction and business growth.

Key Responsibilities:

• Sales Leadership:
• Lead and manage a team of sales representatives to achieve sales targets and KPIs.
• Provide coaching, training, and performance feedback to ensure the team's success.
• Set clear sales goals and ensure that sales representatives are motivated to meet or exceed them.
• Organize regular meetings with the sales team to review performance, discuss strategies, and identify areas for improvement.
• Strategic Planning:
• Develop and implement sales strategies based on market trends, customer insights, and company goals.
• Collaborate with marketing and product development teams to align sales initiatives with overall business objectives.
• Evaluate and adjust strategies as necessary to respond to competitive changes or market conditions.
• Market Analysis & Reporting:
• Analyze industry trends, customer feedback, and competitor activity to inform sales tactics.
• Prepare regular sales reports for senior management, providing insights on sales performance, market conditions, and areas for growth.
• Track key metrics such as sales performance, pipeline health, conversion rates, and customer acquisition cost.
• Customer Relationship Management:
• Build and maintain strong relationships with key clients and customers, ensuring high levels of satisfaction and retention.
• Act as a point of escalation for important customer issues and support sales reps in resolving complex matters.
• Implement customer feedback loops to continuously improve products and services.
• Sales Training & Development:
• Develop and implement ongoing training programs for the sales team, focusing on product knowledge, sales techniques, and customer service.
• Foster a team-oriented, positive, and performance-driven culture within the sales department.
• Identify opportunities for career development and advancement for team members.
• Budgeting & Resource Allocation:
• Manage the sales department budget, ensuring resources are used efficiently to achieve sales goals.
• Allocate sales resources effectively to maximize the potential for new business while nurturing existing accounts.
• Cross-Functional Collaboration:
• Work closely with marketing, finance, and operations teams to ensure seamless communication and alignment on sales activities.
• Assist in the development of promotional materials, product launches, and customer communications.

Qualifications:

• Education:
• Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent practical experience).

Experience:

• Minimum 1 year of experience as a Sales Manager or in a similar sales leadership role.
• Strong track record of achieving and exceeding sales targets.

Skills & Competencies:

• Leadership: Ability to inspire, motivate, and develop a high-performing sales team.
• Strategic Thinking: Skilled in developing and executing sales strategies that align with business goals.
• Analytical Skills: Ability to interpret sales data and market trends to make informed decisions.
• Communication: Strong verbal and written communication skills; ability to present to senior leadership and clients.
• Negotiation: Excellent negotiation skills with a focus on creating win-win outcomes.
• Problem Solving: Ability to think critically and resolve complex challenges.

Technical Skills:

• Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.
• Familiarity with sales analytics and reporting tools.

Personal Attributes:

• Results-oriented with a strong drive to meet and exceed sales goals.
• High level of initiative and problem-solving skills.
• Ability to build and maintain professional relationships.

Preferred Qualifications:

• Master's degree in Business Administration (MBA) or a related field.
• Experience in (insert specific industry knowledge, e.g., B2B, SaaS, healthcare, etc.).
• Certifications in sales methodologies (e.g., SPIN Selling, Sandler Training, etc.).

Job Types: Full-time, Fresher, Internship

Pay: ₹10, ₹11,000.00 per month

Benefits:

• Work from home

Work Location: In person