
Sales Team Coordinator
17 hours ago
**Sales Support**:
- Assist the sales team in managing schedules, customer inquiries, and order processing.
- Prepare and handle quotations, invoices, and sales documents in coordination with relevant departments.
- Act as the first point of contact for customers, addressing inquiries, providing information, and resolving issues promptly.
- **Order Management**:
- Process and track customer orders from receipt to delivery, coordinating with the warehouse and logistics teams.
- Monitor inventory levels to ensure product availability and coordinate restocking as necessary.
- Verify and update order information in the system, maintaining accurate records.
- **Customer Relationship Management**:
- Build and maintain positive relationships with customers, ensuring a high level of customer satisfaction.
- Conduct follow-ups on customer feedback, handle complaints, and escalate issues as needed.
- Support the sales team with product demonstrations, promotional activities, and client meetings.
- **Sales Data Management & Reporting**:
- Maintain and update sales data, including forecasts, targets, and customer information in CRM systems.
- Generate reports on sales activities, order status, and inventory levels for management review.
- Analyze sales trends to identify areas of improvement and assist in planning sales strategies.
- **Coordination & Collaboration**:
- Work closely with marketing, finance, and product teams to ensure seamless communication and execution of sales strategies.
- Coordinate with logistics partners for on-time deliveries and address any delivery-related issues.
- Support the sales team during events, trade shows, and conferences as needed.
**Requirements**:
- **Education**: Bachelor’s degree in Business, Sales, Marketing, or related field.
- **Experience**: 1-3 years of experience in sales coordination, preferably in dental, medical, or healthcare products.
- **Skills**:
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office and experience with CRM or ERP systems.
- Detail-oriented with the ability to handle multiple orders and priorities.
Preferred Qualifications:
- Experience in the dental products industry.
- Knowledge of dental product terminology and industry practices.
- Familiarity with sales and inventory management software.
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Provident Fund
Compensation Package:
- Yearly bonus
Schedule:
- Day shift
Work Location: In person
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