Client Support Associate
1 day ago
As an Account Support Associate, you'll work closely with the Operations Manager in India and Key Account Managers in US, Europe and act as a central point of coordination between internal teams, account managers, and systems. You’ll handle operational support tasks—from maintaining pricing data to tracking project progress—so the KAM team can focus on growing client relationships.Work Location : Hybrid; Office Lcoation: Andheri /Malad Key Responsibilities: Account Manager Support: Act as the main contact for Account Managers, providing timely updates and ensuring smooth flow of information. Pricing Management: Maintain and update pricing sheets, ensuring accuracy and easy accessibility for stakeholders. Purchase Order Execution: Create, monitor, and reconcile POs; coordinate with relevant teams to align timelines and deliverables. Cross-Team Coordination: Follow up with CAD, Pricing, and Factory teams to ensure tasks are on track, resolving bottlenecks proactively. System & Data Management: Keep ClickUp updated with job statuses, timelines, and notes; manage and respond to Zendesk requests in line with SLAs. Invoicing & Documentation: Prepare invoices, maintain records, and follow up on pending payments or clarifications. New Request Handling: Log and coordinate new project requests from Account Managers, ensuring timely kickoff. General Administration: Support day-to-day operational and administrative requirements to ensure smooth workflow. Requirements Customer Support / Operations Experience: 2–3+ years in operations, customer service, account coordination, or similar—preferably in manufacturing, design, or jewelry. Comfortable working in Evening shifts Excellent communication skills, especially in engaging with internal teams and account managers. Organizational Focus: Expert at prioritizing and managing multiple ongoing tasks without missing details. Highly detail-oriented, with the ability to spot and address process gaps early. Tech Proficiency: Excel, Google Sheets; familiarity with ClickUp, Zendesk, or other project/ticket management tools. Problem-Solving Attitude: Self-starter with the ability to independently resolve operational and support-related issues. Bonus Points If You… Are tech-savvy and explore ways to streamline workflows. Have experience in jewelry manufacturing, design, or similar creative industries. Understand custom/bespoke product cycles. Enjoy working in fast-paced, evolving environments where you wear multiple hats. Expedited Application Process: After applying, send a brief email (max. 150 words) to , with Subject Line: “Application for Client Support Associate: {{Candidate Name}}” clearly outlining why you’re an ideal fit for this role. Be sure to mention any experience managing cross-team coordination, using softwares like Zendesk, Clickup, etc
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Client Support Associate
3 days ago
Malad, Maharashtra, India MadeTruly Full time ₹ 2,50,000 - ₹ 5,00,000 per yearAs an Account Support Associate, you'll work closely with the Operations Manager in India and Key Account Managers in US, Europe and act as a central point of coordination between internal teams, account managers, and systems. You'll handle operational support tasks—from maintaining pricing data to tracking project progress—so the KAM team can focus on...
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Client Regulatory Support
3 days ago
Goregaon East, Mumbai, Maharashtra, India JPMorganChase Full time**JOB DESCRIPTION** Job Summary**: The Regulatory Support team is a dedicated group of internal and client facing resources that are focused on 3 main pillars: - Onboarding and query management for client reporting services (currently EMIR, MIFID II and SFTR), plus associated controls, MIS and process improvements - Ensuring the correct regulatory...
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Client Support
6 hours ago
Malad, Mumbai, Maharashtra, India Vibe Copilot Full time ₹ 2,40,000 per yearWe are looking for a proactive and customer-focused Client Support & Training Specialist to join our team. This role involves visiting client sites to provide hands-on training for their teams on our application and system, offering ongoing support, and resolving technical or usage issues promptly. You will be the key point of contact for ensuring client...
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Client Relationship Associate
6 days ago
Malad, Mumbai, Maharashtra, India Call One Consultants Pvt. Ltd. Full time**We have an urgent opening to work as a Client Relation Associate for a reputed** **firm in Mumbai (Malad West) Location. Job Details are as follows.** - Able to do Lead Generation. - Fluency in English is a must. - Able to work in Night shift (US Shift) - Working Hours: 9 Hours shift - Industry: International Call Center/ BPO - Job Location: Near...
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Client Reporting
18 hours ago
Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time**JOB DESCRIPTION** J.P. Morgan Asset Management is committed to providing exceptional service to our clients and business partners. Our sales and client service teams, marketing support, and product specialists, are dedicated to the support of our clients and leverage the capabilities of our global firm to deliver to our clients. We provide an integrated...
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Client Operations Associate
2 weeks ago
Goregaon East, Mumbai, Maharashtra, India JPMorganChase Full time**JOB DESCRIPTION** You are a strategic thinker passionate about driving solutions. You have found the right team. As an Issues Management (iTake) Analyst, you will be required to thoroughly evaluate information, engage, and communicate issues to help remediate and resolve business and production problems efficiently and effectively. In support of incident...
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DevOps Engineer
1 day ago
Malad East, India Olive Trees Consulting Full timeOur Business Solutions IT client is seeking for a De0ps Engineer for their German client. Responsibilities: Provisioning, processing/transforming and storing data from internal and external sources - Design and implement CI/CD pipelines to automate software builds, testing, and deployments for IIoT applications Manage and scale containerized workloads within...
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Customer Support Associate
18 hours ago
Malad, Mumbai, Maharashtra, India Tech Mahindra Full timeTech Mahindra hiring Customer Support Associate. Following are the Responsibilities: - Resolve customer queries and complaints efficiently. - Provide product and service information to customers. - Achieve individual and team performance targets. Even Freshers can apply. **Job Types**: Full-time, Permanent, Fresher Pay: ₹19,000.26 - ₹30,000.96 per...
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Customer Support Associate
2 weeks ago
Malad, Mumbai, Maharashtra, India Tech Mahindra Full timeHiring for **Customer Support Associate** for **Tech Mahindra** is responsible for handling customer inquiries, resolving complaints, and ensuring a positive customer experience. Their key duties include: - Resolving customer issues efficiently. - Maintaining accurate customer records. - Meeting performance targets and ensuring customer satisfaction. This...
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Associate
6 days ago
South East, India TLC DigiTech Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionTLC DigiTech (P) Ltd is a tech product and services company providing comprehensive digital solutions for customer acquisition, activation, engagement, retention, and loyalty. Specializing in the travel and hospitality industry, TLC DigiTech has over 20 years of experience with a presence across India, East Africa, and Sri Lanka....
