Account Open Operations

3 weeks ago

Mumbai, India Quotient Consultancy Full time

Account Opening Operations (Non-Individual, NRI & Foreign Clients)

Operations Account Opening & Client Onboarding

Reporting to: Asst. Vice President

Location: Western Mumbai

Candidates only from Stock Broking & from Mumbai

To manage and oversee end-to-end operations of client onboarding for Non-Individual, NRI, and foreign clients in the broking segment, ensuring seamless account opening, regulatory compliance, accurate documentation, timely activation, and exceptional service levels.

KINDLY SHARE UPDATED RESUME - CONTACT PERSON : DIVYA -

Wassup

Key Responsibilities:

1. Client Onboarding & Account Opening:

  • Manage end-to-end account opening process for:

  • Non-Individual clients (Corporate, Partnership, LLP, HUF, Trusts, AIFs)

  • NRI clients (NRE/NRO accounts under PIS/Non-PIS)

  • Foreign clients (FPIs, OCIs, Foreign Corporates, etc.)

  • Ensure timely and error-free processing of account opening forms in line with SEBI, RBI, and exchange guidelines.

  • Scrutinize documentation for completeness and accuracy including PAN, FATCA, CRS, UBO, board resolutions, power of attorneys, etc.

  • Coordinate with clients, sales, compliance, custodians, and legal for account-related clarifications and approvals.

  • Regulatory & KYC Compliance:

  • Ensure KYC and CKYC compliance as per SEBI/Exchange/Depository norms.

  • Handle periodic KYC reviews and remediation of client data.
  • Ensure compliance with AML norms, PMLA obligations, and onboarding restrictions for high-risk jurisdictions.

  • Work closely with the compliance team to implement regulatory changes in onboarding processes.

  • System & Process Oversight:

  • Manage workflow on internal platforms (CRM, onboarding tool, RTA/KRA upload systems).

  • Ensure digital onboarding processes are followed wherever applicable.
  • Participate in system enhancements and automation initiatives related to onboarding.

  • Ensure timely reporting to KRA, CKYC, depositories (NSDL/CDSL), and SEBI as applicable.

  • Stakeholder & Client Management:

  • Act as the operations SPOC for Sales, RM teams, Compliance, and Clients for all onboarding-related queries.

  • Ensure high service standards and timely resolution of onboarding issues.

  • Conduct training sessions for RMs and sales teams on documentation and KYC requirements.

  • Audit & Risk Management:

  • Prepare for and respond to internal, statutory, and regulatory audits.

  • Ensure proper record keeping and audit trail of all account opening forms and communication.
  • Identify and mitigate risks in onboarding processes; suggest and implement process improvements.

Required Qualifications:

  • Graduate (Mandatory), preferably with specialization in Finance/Commerce.
  • MBA/PGDM or Certification in Capital Markets / Compliance (Preferred).

Experience:

  • 5 years of relevant experience in the broking/wealth/capital markets industry.
  • Strong exposure to account opening for NRI, Corporate, and FPI clients.
  • Hands-on knowledge of SEBI, Exchanges, and depositories' KYC norms.

Key Skills & Competencies:

  • Strong understanding of KYC, AML, FATCA, CRS, UBO, FEMA guidelines.
  • Attention to detail with ability to scrutinize complex documentation.
  • Proficient in using back-office systems, CKYC/KRA upload portals.
  • Excellent communication & interpersonal skills.
  • Ability to work under pressure with multiple stakeholders.
  • Strong process orientation and client-centric approach.

Desirable Certifications:

  • NISM Series VII: Securities Operations and Risk Management

  • Certified AML/KYC professional (optional but preferred)

  • Role & responsibilities

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