▷ Only 24h Left: Client Servicing Manager
2 weeks ago
Location: Mulund
Working model: Onsite
Days: Monday to Saturdays
Timings:10:00am - 6:00pm
Budget: 50-60k
Experience: 2 - 3 years
Roles & Responsibilities:
- Develop and nurture strong relationships with assigned clients, focusing on their event-related needs.- Serve as the main point of contact for client inquiries, concerns, and requests related to events.- Proactively address client needs and anticipate potential issues to ensure a high level of satisfaction during event planning and execution.- Regularly communicate with clients to provide updates, gather feedback, and offer assistance for their events.- Understand the specific needs and goals of each client’s event and develop tailored solutions to meet their requirements.- Collaborate with internal teams, including sales, marketing, and event production, to ensure client needs are met effectively.- Monitor client satisfaction and engagement levels throughout the event lifecycle and identify areas for improvement.- Ensure timely resolution of client issues and implementation of client requests related to events.- Coordinate with sales and marketing teams to develop strategies for client retention and growth, with a focus on event services.
Requirements:
- Bachelor's degree in business administration, marketing, or a related field.- Proven experience in event management is a must.- Excellent communication and interpersonal skills.- Strong problem-solving abilities and a proactive approach to addressing client needs.- Ability to manage multiple client accounts simultaneously and prioritize tasks effectively.- Proficiency in Canva, PowerPoint, and Microsoft Office suite.
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