Travel Counselor

1 week ago

Gurgaon, India American Express Full time

Description - ExternalAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?- Provide best in class service & customized solutions to High network individuals (HNIs)/Platinum cardholders through lateral thinking and excellent knowledge of travel & lifestyle choices- Knowledge of Fares and Ticketing- Destination/Geographical Knowledge and Supplier Product Knowledge- Basic Destination Information with A Passion for Leisure Travel Product Knowledge.- Basic Knowledge of International Travel Products, Airfares, Itineraries, Routings & Airlines- Exposure to End-to-End Travel Servicing Including Hotel / Car/ Visa / Packages/ Insurance- Exposure to Customer HandlingMinimum Qualifications3-7 years of experience with prior travel sales experience, hotel industry and graduate with excellent Oral and Written Communication Skills in EnglishPreferred Qualifications- Knowledge of high-end, luxury travel & lifestyle products, services & value propositions- People Management- Time Management- Workload ManagementTechnical Skills/Capabilities- Knowledge of fares & ticketing- Knowledge of destinations, geographies- Problem solving skills- Knowledge of destinations, geographies- Ability to network within hospitality industry Travel- Knowledge of fares & ticketing including RTW & complex fares Preferred- Supplier product knowledge Travel- MS office suits (Excel, Word, PowerPoint, Access)- GDS Platforms: Amadeus, SabreCompliance LanguageWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:- Competitive base salaries- Bonus incentives- Support for financial-well-being and retirement- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need- Generous paid parental leave policies (depending on your location)- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)- Free and confidential counseling support through our Healthy Minds program- Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

  • Travel Counselor

    2 days ago

    Gurgaon, India American Express Global Business Travel Full time

    LCC Desk Summary The Travel Counsellor role at GBT is to delivery exceptional travel service experience for our Corporate Business Customers. By working together as a high-performance team our Travel Counsellors provide exceptional travel care, first call resolution & the highest quality of customer service to GBT Corporate clients. It is a high touch...

  • Travel Counsellor

    1 week ago

    Gurgaon, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Create your journey at Amex...

  • Travel Counselor

    4 days ago

    Gurgaon, India American Express Global Business Travel Full time

    Job Responsibility: - Provide exceptional traveller care and customer service to GBT corporate clients - Accurately complete end to end travel requirements both international and domestic travel arrangements for air, hotel, rail, requests for ticketing, fares, routing and visa requests for Business Travel clients - Incumbent should have good knowledge of...

  • Travel Counselor

    2 weeks ago

    Gurgaon, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. - Job Description - Overview of...

  • Sr Travel Counselor

    3 weeks ago

    Gurgaon, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As a Travel Consultant, you’ll join our highly skilled remote team, providing...

  • Travel Experience Counselor Ii

    1 week ago

    Gurgaon, Haryana, India CWT Full time

    Purpose of the Role As a Travel Counselor you will be responsible for providing exceptional travel advisory and booking services to our top clients You will utilize your extensive knowledge of travel destinations industry trends and various booking tools to offer personalized travel solutions that meet our clients needs and expectations Main responsibilities...

  • Travel counselor

    7 days ago

    Gurgaon, India American Express Full time

    Description - ExternalAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many...

  • Travel counselor

    6 days ago

    Gurgaon, India American Express Full time

    Description - ExternalAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many...

  • Travel Counselor

    1 week ago

    Gurgaon, India American Express Full time

    Description - External At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many...

  • Travel Counselor

    1 week ago

    Gurgaon, Haryana, India American Express Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...